From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3 Description of problem: Whenever I try to run it I put in all the info they ask me for, but by the end of the process (Sending my profile information to Red Hat Network) I get an error message saying - "Problem registering username." Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1.Launch Up2Date 2.Enter all relevant data and keep pressing Next 'till you get to the last part where it says: "We finished collecting information for the system profile" 3. Press "Next" Actual Results: I get an error message saying "Problem registering username." Expected Results: Registration status: success? It never worked before, so I don't know... Additional info:
what version of Red Hat Enterprise Linux is this with? what version of the client (ie, output of `rpm -q up2date`)?
Redhat 9 lite edition up2date-3.1.23-1
I am working with RHEL 4 update 5 AS - 2.9.6-55 ELsmp and I am getting error "Problem registering username". I know my login is correct and password is as well. When I am on that screen after completion of Disks 1-4 of my installation, I rebooted and started the continued setup and activation portion of the installation. I entered my username and password and clicked "Next". I get an onscreen popup stating there was a problem with firstboot.py module. I clicked "Ok" and went to the next Subscription screen. I tried to enter my Active unused subscription number and I get the popup of "Problem registering username". I have already opened a support ticket with Redhat and am trying to work through it. I also attempted to use the option of Use existing active subscription and I get the same error... "Problem reg ...". See RH Support Case# 1888716 if you have access or can get a tech to reference it.
Thank you for submitting this issue for consideration in Red Hat Enterprise Linux. The release for which you requested us to review is now End of Life. Please See https://access.redhat.com/support/policy/updates/errata/ If you would like Red Hat to re-consider your feature request for an active release, please re-open the request via appropriate support channels and provide additional supporting details about the importance of this issue.