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From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3 Description of problem: Whenever I try to run it I put in all the info they ask me for, but by the end of the process (Sending my profile information to Red Hat Network) I get an error message saying - "Problem registering username." Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1.Launch Up2Date 2.Enter all relevant data and keep pressing Next 'till you get to the last part where it says: "We finished collecting information for the system profile" 3. Press "Next" Actual Results: I get an error message saying "Problem registering username." Expected Results: Registration status: success? It never worked before, so I don't know... Additional info:
what version of Red Hat Enterprise Linux is this with? what version of the client (ie, output of `rpm -q up2date`)?
Redhat 9 lite edition up2date-3.1.23-1
I am working with RHEL 4 update 5 AS - 2.9.6-55 ELsmp and I am getting error "Problem registering username". I know my login is correct and password is as well. When I am on that screen after completion of Disks 1-4 of my installation, I rebooted and started the continued setup and activation portion of the installation. I entered my username and password and clicked "Next". I get an onscreen popup stating there was a problem with firstboot.py module. I clicked "Ok" and went to the next Subscription screen. I tried to enter my Active unused subscription number and I get the popup of "Problem registering username". I have already opened a support ticket with Redhat and am trying to work through it. I also attempted to use the option of Use existing active subscription and I get the same error... "Problem reg ...". See RH Support Case# 1888716 if you have access or can get a tech to reference it.
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