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Description of problem: When installing httpd via yum and apache group already exists on the system (for example when it is defined in IDM), installation is not able to create apache user: warning: user apache does not exist - using root Problem is caused by way the new user is created: /usr/sbin/useradd -c "Apache" -u 48 \ -s /sbin/nologin -r -d /usr/share/httpd apache 2> /dev/null || : This causes httpd unable to start. Version-Release number of selected component (if applicable): RHEL 7.2 httpd 2.4 How reproducible: By creating group apache and than trying to install httpd. Steps to Reproduce: 1. groupadd apache --gid=48 2. yum install httpd Actual results: Error message: warning: user apache does not exist - using root httpd unable to start Expected results: Smooth installation of httpd. httpd is able to start. Additional info: We found this issue thanks to enclosed support case. The problem here was, that customer had apache group defined in IDM.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHEA-2016-2534.html