Bug 1307106 - The release notes should state that a public preview is not supported [NEEDINFO]
Summary: The release notes should state that a public preview is not supported
Keywords:
Status: CLOSED EOL
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: Documentation
Version: 3.1.0
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: ---
: ---
Assignee: Vikram Goyal
QA Contact: Vikram Goyal
Vikram Goyal
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-02-12 17:34 UTC by Dave Sullivan
Modified: 2017-07-06 06:22 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-07-06 06:22:41 UTC
Target Upstream Version:
vigoyal: needinfo? (dsulliva)


Attachments (Terms of Use)

Description Dave Sullivan 2016-02-12 17:34:41 UTC
Document URL: 

https://access.redhat.com/documentation/en/red-hat-atomic-enterprise-platform/version-3.1/release-notes/


Section Number and Name: 

Describe the issue: 

The release notes state

These release notes are for the public preview of Red Hat Atomic Enterprise Platform.



Suggestions for improvement: 

There should be a note that preview/beta bits are not supported by Red Hat.

Additionally we should note whether or not Red Hat will support an upgrade from 3.1 beta aep to 3.2 GA.  If we will not support an upgrade we should indicate that for full support customers will have to rebuild their environment when 3.2 GA lands.

These two items we typically find customers are unaware of and then they get upset when they find out they have to rebuild from scratch.

Additional information:

Comment 1 Vikram Goyal 2016-02-23 14:02:31 UTC
Hey Dave,

Can you please review the note here:
https://access.qa.redhat.com/documentation/en/red-hat-atomic-enterprise-platform/version-3.1/release-notes/#public_preview_of_red_hat_atomic_enterprise_platform

Let me know if ok and I will push this live.


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