Red Hat Bugzilla – Bug 1310425
Issue with updating manifest of disconnected Satellite via sync host
Last modified: 2016-09-21 18:49:30 EDT
Description of problem:
Issue with updating manifest of disconnected Satellite via sync host. Refresh with latest generated manifest will reult in candlepin error and make the subscription assign to Activation/Content Host in 'Invalid Subscription' status.
Version-Release number of selected component (if applicable):
How reproducible: Always.
Steps to Reproduce:
1. Generate a new manifest from Portal (due to subscription addition or other
2. Refresh the newly generated manifest to Disconnected Satellite 6, this will
display a message "Owner has already imported from another subscription
management application" and candlepin errror is showing:
"Katello::Errors::CandlepinError: Owner has already imported from another subscription management application."
Activation key and Content Host get 'Invalid Subscription' status.
3. Delete the existing manifest and upload the latest, will lead to go to each
activation key/ Content Host and re-add/re-assign the subscription.
As per Step 2. and 3.
Step 3 is a workaround as documented in the KBase article;
but with an organization that has 100+ systems and growing, the current solution causes issues with large organization.
Refreshing the manifest should work without error.
Customer is aware that Disiconnected Satellite via sync host will soon be replace with another technology. But until then, customer needs a better resolution.
Moving 6.2 bugs out to sat-backlog.