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Created attachment 1129075 [details]
subscription-manager's log file

Description of problem:
Login as root on client the subscription-manager has been successfully registered. however, subscription-manager list --available comes out with this error message "Invalid credentials."

The system time is perfectly synchronized.

Version-Release number of selected component (if applicable):

rpm -qa | egrep "subscription-manager|python-rhsm"
python-rhsm-1.13.10-1.el7.ppc64
subscription-manager-1.13.22-1.el7.ppc64

subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.9.51.11-1
subscription management rules: 5.15
subscription-manager: 1.13.22-1.el7
python-rhsm: 1.13.10-1.el7


How reproducible:
always


Steps to Reproduce:
1. subscription-manager list --available
   Invalid credentials.

2.
3.

Actual results:
"Invalid credentials.'

Expected results:
returns repository list

Additional info:

This appears to be a configuration issue:

Looking the log file it appears that the consumer identity certificate has been removed. 

2016-02-21 12:53:53,374 [DEBUG] subscription-manager @identity.py:143 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem'


This would usually be the case if a system has either never been registered or was unregistered. 

This can be validated by running "subscription-manager identity". If the consumer has been properly registered please re-open and attach the archive generated by "rhsm-debug system"