Bug 1312416 - When editing configs or routes via the OSE web console, from Internet Explorer 11, the editor does not paste the contents of the clipboard.
Summary: When editing configs or routes via the OSE web console, from Internet Explore...
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: Management Console
Version: 3.1.0
Hardware: Unspecified
OS: Unspecified
high
low
Target Milestone: ---
: ---
Assignee: Jessica Forrester
QA Contact: Yadan Pei
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-02-26 16:16 UTC by Miheer Salunke
Modified: 2019-10-10 11:21 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-11-09 13:24:01 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
PasteContentToEditor (386.49 KB, image/png)
2016-04-07 10:13 UTC, Yadan Pei
no flags Details
Versions (304.90 KB, image/png)
2016-04-07 10:13 UTC, Yadan Pei
no flags Details

Description Miheer Salunke 2016-02-26 16:16:29 UTC
Description of problem:
When editing configs or routes via the OSE web console, from Internet Explorer 11, the editor does not paste the contents of the clipboard.

Version-Release number of selected component (if applicable):
Openshift Enterprise 3.1.1
Internet Explorer 11.0.9600.18163
Screenshot in attachment.

How reproducible:
Always

Steps to Reproduce:
1. Paste clipboard content via context menu or shortcuts (CTRL+V or Shift+Insert) .
2.
3.

Actual results:
Not able to paste clipboard content via context menu or shortcuts (CTRL+V or Shift+Insert)

Expected results:
Should be able to paste clipboard content via context menu or shortcuts (CTRL+V or Shift+Insert)

Additional info:

Comment 1 Jessica Forrester 2016-02-26 17:13:19 UTC
We are unable to reproduce this. Is there a particular version of windows they are seeing it on?  Are they running in intranet compatibility mode or using a different document mode?

Comment 4 Yadan Pei 2016-03-03 01:30:20 UTC
Tried on OSE-3.1.1.6 with IE 11.103.10586.0

1. copied some content from Notepad txt
2. create app on web console
3. on Browse->Routes page, Click "edit(Raw)"
4. in the editor, 
try CTRL +V 
try Shift + Insert 
try Right Click on mouse -> Paste

all options could work well

Comment 8 Yadan Pei 2016-04-07 10:13:26 UTC
Created attachment 1144649 [details]
PasteContentToEditor

Comment 9 Yadan Pei 2016-04-07 10:13:46 UTC
Created attachment 1144650 [details]
Versions

Comment 17 Jessica Forrester 2016-11-09 13:24:01 UTC
Closing as not a bug since the root cause was an IE security setting that prevented pasting:

In IE 11 go to Tools -> Internet Options -> Security -> Custom Level and then look for Allow Programmatic Clipboard Access  the default setting for this in IE is Prompt, if it is set to Prompt or Enabled then pasting into the editor works as expected, if this setting is set to Disabled then you will not be able to paste into the editor.


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