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Bug 1315591 - GUI : No network is thrown when you try to remove a subscription on the system with no network
Summary: GUI : No network is thrown when you try to remove a subscription on the syste...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: subscription-manager
Version: 6.8
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: rc
: ---
Assignee: William Poteat
QA Contact: Jan Stavel
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-03-08 07:44 UTC by Shwetha Kallesh
Modified: 2017-03-21 10:54 UTC (History)
4 users (show)

Fixed In Version: subscription-manager-1.17.6-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-03-21 10:54:37 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
See an dialogue popping up saying "Network Error" (289.02 KB, image/png)
2016-05-18 08:58 UTC, Shwetha Kallesh 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Github RedHatQE rhsm-qe pull 613 0 None None None 2020-05-14 09:57:59 UTC
Github candlepin subscription-manager pull 1403 0 None closed 1315591: Catches exception and allows process to continue 2020-05-14 09:57:58 UTC
Red Hat Product Errata RHSA-2017:0698 0 normal SHIPPED_LIVE Moderate: subscription-manager security, bug fix, and enhancement update 2017-03-21 12:39:12 UTC

Description Shwetha Kallesh 2016-03-08 07:44:36 UTC 
Description of problem:
No network is thrown when you try to remove a subscription on the system with no network 

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1.Register and attach subscriptions
2.Launch GUI and bring the network on the system down
3.Now try to remove a subscription in the My Subscriptions Tab

Actual results:
No error is thrown , a traceback on the console

Expected results:
Network error should be thrown to the user 

Additional info:

Traceback:

[root@dhcp35-224 ~]# subscription-manager-gui 
/usr/share/rhsm/subscription_manager/gui/widgets.py:336: GtkWarning: gtk_tree_store_get_value: assertion `VALID_ITER (iter, tree_store)' failed
  return self.model.get_value(self.tree_iter, self.store[key])
Traceback (most recent call last):
  File "/usr/share/rhsm/subscription_manager/gui/mysubstab.py", line 134, in _handle_unbind_exception
    (selection['subscription'], selection['serial']), self.parent_win, format_msg=False)
  File "/usr/share/rhsm/subscription_manager/gui/widgets.py", line 336, in __getitem__
    return self.model.get_value(self.tree_iter, self.store[key])
TypeError: unknown type (null)
Comment 2 Chris Snyder 2016-05-02 15:16:01 UTC 
Fix should be in master as of the commit info below

commit 7814c7494f9b554f69a95fc4a9217f531c762798
Author: William Poteat <wpoteat>
Date:   Fri Mar 18 13:06:28 2016 -0400

    1315591: Catches exception and allows process to continue
    
    Ends up in odd state where the previous selection is not reachable.
    Now the proper window with lack of connection information is
    displayed.


NOTE:

Even after this fix there is a strange GTK warning that is popping up. I believe that if anyone thinks this is an issue it should be addressed in a separate BZ.
Leaving a paste of the warning message here for future reference:


"""
`/usr/share/rhsm/subscription_manager/gui/widgets.py:337: GtkWarning: gtk_tree_store_get_value: assertion `VALID_ITER (iter, tree_store)' failed
  return self.model.get_value(self.tree_iter, self.store[key])`
"""
Comment 3 Shwetha Kallesh 2016-05-18 08:58:23 UTC 
Created attachment 1158654 [details]
See an dialogue popping up saying "Network Error"

See network error when tried to unsubscribe on a system with no network

[root@dhcp35-45 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: Unknown
subscription management rules: Unknown
subscription-manager: 1.17.6-1.el7
python-rhsm: 1.17.2-1.el7
Comment 4 John Sefler 2016-05-18 11:56:31 UTC 
Comment 2 was NOT cherry picked to subscription-manager-1.16 released on RHEL6.8.

Re-flagging for delivery on rhel-6.9.0
Comment 6 Jan Stavel 2016-10-21 09:18:19 UTC 
verified with this version of sub-man-gui

 {:full "1.17.15-1.git.0.2a2f747.el7",
   :major "1",
   :minor "17",
   :patch "15",
   :pre-release nil,
   :dev ["1.git.0.2a2f747" "1" "0" "2a2f747"]}
Comment 8 errata-xmlrpc 2017-03-21 10:54:37 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHSA-2017-0698.html
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