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Bug 1318984 - Failed to send virt-who host/guests json to Satellite 6.2
Summary: Failed to send virt-who host/guests json to Satellite 6.2
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Content Management
Version: 6.2.0
Hardware: x86_64
OS: Linux
high
urgent
Target Milestone: Unspecified
Assignee: Tom McKay
QA Contact: Katello QA List
URL:
Whiteboard:
Depends On:
Blocks: GSS_Sat6Beta_Tracker, GSS_Sat6_Tracker
TreeView+ depends on / blocked
 
Reported: 2016-03-18 10:22 UTC by Eko
Modified: 2024-06-13 20:40 UTC (History)
11 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-07-27 11:27:18 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 15006 0 High Rejected Failed to send the host/guests json to Satellite 6.2 2020-09-25 06:46:32 UTC

Description Eko 2016-03-18 10:22:46 UTC
Description of problem:
update Sat6.1 to Sat6.2, virt-who can't send the host/guests json to Sat6.2

Version-Release number of selected component (if applicable):
latest-stable-Satellite-6.2-RHEL-7
virt-who-0.16-7.el6.noarch
subscription-manager-1.16.8-4.el6.x86_64
python-rhsm-1.16.6-1.el6.x86_64

How reproducible:
always

Steps to Reproduce:
1. register host to sat2 server
# subscription-manager register --username=admin --password=admin

2. configure virt-who for esx mode
VIRTWHO_ESX=1
VIRTWHO_ESX_OWNER=ACME_Corporation
VIRTWHO_ESX_ENV=Library
VIRTWHO_ESX_SERVER=10.73.2.95
VIRTWHO_ESX_USERNAME=Administrator
VIRTWHO_ESX_PASSWORD=Welcome1!

3. restart virt-who service and check rhsm.log
2016-03-18 18:21:08,718 [virtwho.init INFO] MainProcess(24746):MainThread @virtwho.py:main:729 - Using configuration "env/cmdline" ("esx" mode)
2016-03-18 18:21:08,732 [virtwho.main DEBUG] MainProcess(24749):MainThread @virtwho.py:run:231 - Starting infinite loop with 60 seconds interval
2016-03-18 18:21:08,840 [virtwho.env_cmdline DEBUG] Esx-1(24757):MainThread @virt.py:run:358 - Virt backend 'env/cmdline' started
2016-03-18 18:21:08,840 [virtwho.env_cmdline DEBUG] Esx-1(24757):MainThread @esx.py:_prepare:55 - Log into ESX
2016-03-18 18:21:09,176 [virtwho.env_cmdline DEBUG] Esx-1(24757):MainThread @esx.py:_prepare:58 - Creating ESX event filter
2016-03-18 18:21:09,324 [virtwho.env_cmdline DEBUG] Esx-1(24757):MainThread @virt.py:enqueue:351 - Report for config "env/cmdline" gathered, putting to queue for sending
2016-03-18 18:21:09,335 [virtwho.main DEBUG] MainProcess(24749):MainThread @subscriptionmanager.py:_connect:121 - Authenticating with certificate: /etc/pki/consumer/cert.pem
2016-03-18 18:21:09,570 [virtwho.main DEBUG] MainProcess(24749):MainThread @subscriptionmanager.py:hypervisorCheckIn:162 - Checking if server has capability 'hypervisor_async'
2016-03-18 18:21:09,749 [virtwho.main DEBUG] MainProcess(24749):MainThread @subscriptionmanager.py:hypervisorCheckIn:174 - Server does not have 'hypervisors_async' capability
2016-03-18 18:21:09,749 [virtwho.main INFO] MainProcess(24749):MainThread @subscriptionmanager.py:hypervisorCheckIn:185 - Sending update in hosts-to-guests mapping for config "env/cmdline": 1 hypervisors and 1 guests found
2016-03-18 18:21:09,749 [virtwho.main DEBUG] MainProcess(24749):MainThread @subscriptionmanager.py:hypervisorCheckIn:186 - Host-to-guest mapping: {
    "3e504d56-3982-037b-f3e6-669289892fa1": [
        {
            "guestId": "4206405a-4133-bd0c-f8a5-9c7bc1355837", 
            "state": 1, 
            "attributes": {
                "active": 1, 
                "hypervisorVersion": "6.0.0", 
                "virtWhoType": "esx", 
                "hypervisorType": "VMware ESXi"
            }
        }
    ]
}
2016-03-18 18:21:10,654 [virtwho.main ERROR] MainProcess(24749):MainThread @virtwho.py:send:203 - Unable to send data: Communication with subscription manager failed with code 500: Task 7f83497c-9dcf-4a0f-8b3e-56b3b29cdd73: TypeError: can't cast ActiveSupport::HashWithIndifferentAccess to string
2016-03-18 18:21:10,654 [virtwho.main DEBUG] MainProcess(24749):MainThread @virtwho.py:send_report:168 - Report from "env/cmdline" failed to sent



Actual results:
Unable to send data: Communication with subscription manager failed with code 500: Task 7f83497c-9dcf-4a0f-8b3e-56b3b29cdd73: TypeError: can't cast ActiveSupport::HashWithIndifferentAccess to string

Expected results:
virt-who should send the json data to satellite6.2 normally.

Additional info:

Comment 2 Radek Novacek 2016-03-22 08:00:49 UTC
It seems to be server side issue:

TypeError: can't cast ActiveSupport::HashWithIndifferentAccess to string

Comment 4 Eko 2016-03-31 08:45:06 UTC
This issue blocked virt-who function testing, virt-who can't send the hypervisors(esx,hyper-v,vdsm,rhevm) hosts/guests mapping info to Satellite6.2

Comment 6 Tom McKay 2016-05-11 13:57:48 UTC
Created redmine issue http://projects.theforeman.org/issues/15006 from this bug

Comment 7 Bryan Kearney 2016-05-11 14:14:07 UTC
Upstream bug component is Content Management

Comment 10 Bryan Kearney 2016-05-16 15:59:47 UTC
Moving to POST, please pull in 0.9.54.6.

Comment 11 Eko 2016-05-19 09:29:43 UTC
verified this issue with Satellite-6.2.0-20160518.1 build,
the host/guests mapping info can be sent to sat server by virt-who normally.
verified it.

Comment 13 Bryan Kearney 2016-07-27 11:27:18 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1501


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