Note: This bug is displayed in read-only format because
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Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHBA-2016:1501
Description of problem: update Sat6.1 to Sat6.2, virt-who can't send the host/guests json to Sat6.2 Version-Release number of selected component (if applicable): latest-stable-Satellite-6.2-RHEL-7 virt-who-0.16-7.el6.noarch subscription-manager-1.16.8-4.el6.x86_64 python-rhsm-1.16.6-1.el6.x86_64 How reproducible: always Steps to Reproduce: 1. register host to sat2 server # subscription-manager register --username=admin --password=admin 2. configure virt-who for esx mode VIRTWHO_ESX=1 VIRTWHO_ESX_OWNER=ACME_Corporation VIRTWHO_ESX_ENV=Library VIRTWHO_ESX_SERVER=10.73.2.95 VIRTWHO_ESX_USERNAME=Administrator VIRTWHO_ESX_PASSWORD=Welcome1! 3. restart virt-who service and check rhsm.log 2016-03-18 18:21:08,718 [virtwho.init INFO] MainProcess(24746):MainThread @virtwho.py:main:729 - Using configuration "env/cmdline" ("esx" mode) 2016-03-18 18:21:08,732 [virtwho.main DEBUG] MainProcess(24749):MainThread @virtwho.py:run:231 - Starting infinite loop with 60 seconds interval 2016-03-18 18:21:08,840 [virtwho.env_cmdline DEBUG] Esx-1(24757):MainThread @virt.py:run:358 - Virt backend 'env/cmdline' started 2016-03-18 18:21:08,840 [virtwho.env_cmdline DEBUG] Esx-1(24757):MainThread @esx.py:_prepare:55 - Log into ESX 2016-03-18 18:21:09,176 [virtwho.env_cmdline DEBUG] Esx-1(24757):MainThread @esx.py:_prepare:58 - Creating ESX event filter 2016-03-18 18:21:09,324 [virtwho.env_cmdline DEBUG] Esx-1(24757):MainThread @virt.py:enqueue:351 - Report for config "env/cmdline" gathered, putting to queue for sending 2016-03-18 18:21:09,335 [virtwho.main DEBUG] MainProcess(24749):MainThread @subscriptionmanager.py:_connect:121 - Authenticating with certificate: /etc/pki/consumer/cert.pem 2016-03-18 18:21:09,570 [virtwho.main DEBUG] MainProcess(24749):MainThread @subscriptionmanager.py:hypervisorCheckIn:162 - Checking if server has capability 'hypervisor_async' 2016-03-18 18:21:09,749 [virtwho.main DEBUG] MainProcess(24749):MainThread @subscriptionmanager.py:hypervisorCheckIn:174 - Server does not have 'hypervisors_async' capability 2016-03-18 18:21:09,749 [virtwho.main INFO] MainProcess(24749):MainThread @subscriptionmanager.py:hypervisorCheckIn:185 - Sending update in hosts-to-guests mapping for config "env/cmdline": 1 hypervisors and 1 guests found 2016-03-18 18:21:09,749 [virtwho.main DEBUG] MainProcess(24749):MainThread @subscriptionmanager.py:hypervisorCheckIn:186 - Host-to-guest mapping: { "3e504d56-3982-037b-f3e6-669289892fa1": [ { "guestId": "4206405a-4133-bd0c-f8a5-9c7bc1355837", "state": 1, "attributes": { "active": 1, "hypervisorVersion": "6.0.0", "virtWhoType": "esx", "hypervisorType": "VMware ESXi" } } ] } 2016-03-18 18:21:10,654 [virtwho.main ERROR] MainProcess(24749):MainThread @virtwho.py:send:203 - Unable to send data: Communication with subscription manager failed with code 500: Task 7f83497c-9dcf-4a0f-8b3e-56b3b29cdd73: TypeError: can't cast ActiveSupport::HashWithIndifferentAccess to string 2016-03-18 18:21:10,654 [virtwho.main DEBUG] MainProcess(24749):MainThread @virtwho.py:send_report:168 - Report from "env/cmdline" failed to sent Actual results: Unable to send data: Communication with subscription manager failed with code 500: Task 7f83497c-9dcf-4a0f-8b3e-56b3b29cdd73: TypeError: can't cast ActiveSupport::HashWithIndifferentAccess to string Expected results: virt-who should send the json data to satellite6.2 normally. Additional info: