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Description of problem:
Try to run abrt_cli report on particular abrt directory.
Version-Release number of selected component (if applicable):
2.1.11
How reproducible:
Always.
Steps to Reproduce:
1.[root@megadeth pydevDAG]# sudo abrt-cli report /var/spool/abrt/ccpp-2016-03-18-14:46:21-44595
Actual results:
Red Hat Customer Support Username: amulhern
Red Hat Customer Support Password:
No changes were detected in the report
Sending ABRT crash statistics data
Unable to open './pkg_epoch': No such file or directory.
('report_RHTSupport' exited with 1)
Expected results:
Success, regardless of pkg_epoch missing, or else, find pkg_epoch, or else give me more information so I can figure out how to fix.
Additional info:
The directory /var/spool/abrt/ccpp-2016-03-18-14:46:21-44595 looks like it is in pretty good shape:
[root@megadeth pydevDAG]# ls /var/spool/abrt/ccpp-2016-03-18-14:46:21-44595
abrt_version count kernel pid uid
analyzer dso_list last_occurrence proc_pid_status username
architecture environ limits pwd uuid
cgroup event_log machineid reason var_log_messages
cmdline executable maps runlevel
comment exploitable open_fds sosreport.tar.xz
core_backtrace global_pid os_info time
coredump hostname os_release type
Does the executable, which causes this problem, belong to some package or is it unpackaged?
If the first, is it possible to trigger the crash?
(To trigger problem directory creation to see why it doesn't contain pkg_* files)
If it is impossible or too difficult to reproduce the crash, please upload at least problem directory contents (/var/spool/abrt/ccpp-2016-03-18-14:46:21-44595)
journal error logs may also help.
So during testing ABRT I was (un)lucky to hit this issue with simple reproducer:
`python -c 'import os; os.kill(os.getpid(), 11)'`
Reopening this, since I noticed that there are other bugs that suffer with this.
I'm also facing this issue, at least with an unpackaged software.
[root@cmandmzsrv1 ~]# abrt-cli list
id 624c3a7f91955d4c60c7dbafbaa353763741890d
reason: cmgw killed by SIGSEGV
time: Tue 17 Oct 2017 09:12:06 AM CEST
cmdline: /u01/app/oracle/product/12.2.0/client_1/bin/cmgw cmgw1 1 16 cman_cmandmzsrv1 SNLSM:59248000
uid: 800 (oracle)
count: 1
Directory: /var/spool/abrt/ccpp-2017-10-17-09:12:06-24617
Run 'abrt-cli report /var/spool/abrt/ccpp-2017-10-17-09:12:06-24617' for creating a case in Red Hat Customer Portal
The Autoreporting feature is disabled. Please consider enabling it by issuing
'abrt-auto-reporting enabled' as a user with root privileges
[root@cmandmzsrv1 ~]#
[root@cmandmzsrv1 ~]# abrt-cli report /var/spool/abrt/ccpp-2017-10-17-09\:12\:06-24617
1 Submit anonymous crash report
Submit anonymous crash report - I do not want to be contacted by Red Hat Support
2 Ask Red Hat Support for help
Create new Red Hat Support case - I would like to be contacted by Red Hat Support
Select a workflow to run: 2
Red Hat Customer Support Username: Yannick.Charton.eu
Red Hat Customer Support Password:
No changes were detected in the report
Sending ABRT crash statistics data
Unable to open './pkg_epoch': No such file or directory.
('report_RHTSupport' exited with 1)
[root@cmandmzsrv1 ~]#
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHBA-2018:0949
Description of problem: Try to run abrt_cli report on particular abrt directory. Version-Release number of selected component (if applicable): 2.1.11 How reproducible: Always. Steps to Reproduce: 1.[root@megadeth pydevDAG]# sudo abrt-cli report /var/spool/abrt/ccpp-2016-03-18-14:46:21-44595 Actual results: Red Hat Customer Support Username: amulhern Red Hat Customer Support Password: No changes were detected in the report Sending ABRT crash statistics data Unable to open './pkg_epoch': No such file or directory. ('report_RHTSupport' exited with 1) Expected results: Success, regardless of pkg_epoch missing, or else, find pkg_epoch, or else give me more information so I can figure out how to fix. Additional info: The directory /var/spool/abrt/ccpp-2016-03-18-14:46:21-44595 looks like it is in pretty good shape: [root@megadeth pydevDAG]# ls /var/spool/abrt/ccpp-2016-03-18-14:46:21-44595 abrt_version count kernel pid uid analyzer dso_list last_occurrence proc_pid_status username architecture environ limits pwd uuid cgroup event_log machineid reason var_log_messages cmdline executable maps runlevel comment exploitable open_fds sosreport.tar.xz core_backtrace global_pid os_info time coredump hostname os_release type