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Bug 1322920 - remote-viewer hangs with "Connected to graphic server"
remote-viewer hangs with "Connected to graphic server"
Status: CLOSED ERRATA
Product: Red Hat Enterprise Virtualization Manager
Classification: Red Hat
Component: mingw-virt-viewer (Show other bugs)
3.6.2
Unspecified Unspecified
unspecified Severity medium
: ovirt-4.0.0-rc
: 4.0.0
Assigned To: Christophe Fergeau
SPICE QE bug list
:
: 1296937 (view as bug list)
Depends On:
Blocks: 1323092
  Show dependency treegraph
 
Reported: 2016-03-31 12:39 EDT by Andrei Stepanov
Modified: 2016-08-23 16:54 EDT (History)
12 users (show)

See Also:
Fixed In Version: mingw-spice-gtk-0.31-2.el7ev mingw-virt-viewer-2.0-10.el7ev rhevm-spice-client-4.0-2
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
: 1323092 (view as bug list)
Environment:
Last Closed: 2016-08-23 16:54:42 EDT
Type: Bug
Regression: ---
Mount Type: ---
Documentation: ---
CRM:
Verified Versions:
Category: ---
oVirt Team: Spice
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


Attachments (Terms of Use)
screenshot with message (7.84 KB, image/png)
2016-04-01 04:23 EDT, Andrei Stepanov
no flags Details
remote-viewer debug (40.83 KB, text/plain)
2016-04-11 13:20 EDT, Andrei Stepanov
no flags Details


External Trackers
Tracker ID Priority Status Summary Last Updated
Red Hat Product Errata RHEA-2016:1681 normal SHIPPED_LIVE rhevm-spice-client bug fix and enhancement update for RHV 4.0 2016-09-02 17:09:20 EDT

  None (edit)
Description Andrei Stepanov 2016-03-31 12:39:55 EDT
remote-viewer hangs with "Connected to graphic server" during connection in fullscreen mode to VM which has +1 more active display.

Client is Windows7SP1.
rpm -qf /usr/share/spice/virt-viewer-x64.msi 
rhevm-spice-client-x64-msi-3.6-6.el6.noarch
rpm -q --changelog rhevm-spice-client-x64-msi
* Mon Jan 04 2016 Uri Lublin <uril@redhat.com> - 3.6-6
- mingw-virt-viewer 2.0.8
- mingw-spice-gtk 0.26-10
- mingw-libusbx 1.0.20-1
- spice-usbdk-win 1.0-10
- Send requests to usbdk asynchronously (rhbz#1144043)

Host is Rhel7.2.z
kernel-3.10.0-327.10.1.el7.x86_64
qemu-kvm-rhev-2.3.0-31.el7_2.10.x86_64

How reproducible: 50% (each second connection)

Steps to Reproduce:
1. Connect to VM with remote-viewer.
2. Go to remote-viewer->View->Displays and active one more display than the actual monitors connected at client.
3. Close remote-viewer.
4. Connect to the same VM in fullscreen mode.

remote-viewer hangs with "Connected to graphic server"
Comment 1 Eduardo Lima (Etrunko) 2016-03-31 16:03:20 EDT
Can you confirm if this is related to bug 1287139?
Comment 2 Fabiano Fidêncio 2016-03-31 17:38:06 EDT
Or, can you confirm you're setting the right amount of monitors in your console options? It seems like another memory related bug.
Comment 3 Andrei Stepanov 2016-04-01 04:22:33 EDT
Fabiano Fidêncio, VM has 4 displays in RHEVM settings.
Eduardo Lima (Etrunko), the bug is not related to the bug 1287139. (See screenshot what I am talking about).
Comment 4 Andrei Stepanov 2016-04-01 04:23 EDT
Created attachment 1142475 [details]
screenshot with message
Comment 5 Fabiano Fidêncio 2016-04-01 04:59:56 EDT
And I guess you're not able to provide --debug --spice-debug outputs, right? If you can, please attach to this bug.
Also, can you reproduce the same issue on RHEL7.3 or 6.8?
Comment 6 Andrei Stepanov 2016-04-01 05:08:21 EDT
I cannot provide debug due to : https://bugzilla.redhat.com/show_bug.cgi?id=1322929

Yes, I can reproduce it using virt-viewer-2.0-7.el7.x86_64
Comment 7 Fabiano Fidêncio 2016-04-01 05:14:00 EDT
(In reply to Andrei Stepanov from comment #6)
> I cannot provide debug due to :
> https://bugzilla.redhat.com/show_bug.cgi?id=1322929
> 
> Yes, I can reproduce it using virt-viewer-2.0-7.el7.x86_64

So the problem is not Windows specific. A log from virt-viewer 2.0-7 would be enough for dealing with the problem. Also, please, don't forget to clone this bug there.
Comment 8 Andrei Stepanov 2016-04-01 05:24:30 EDT
Log for remote-viewer was attached for https://bugzilla.redhat.com/show_bug.cgi?id=1323092
Comment 9 Fabiano Fidêncio 2016-04-01 10:06:35 EDT
I can't reproduce the issue at all with a fresh installed Windows 7 machine using mingw-virt-viewer 2.0.8.
Comment 10 Fabiano Fidêncio 2016-04-05 08:13:03 EDT
Please, take a look on https://bugzilla.redhat.com/show_bug.cgi?id=1323092#c8
Comment 11 Andrei Stepanov 2016-04-11 13:20 EDT
Created attachment 1146069 [details]
remote-viewer debug
Comment 12 Yaniv Lavi 2016-05-09 07:01:57 EDT
oVirt 4.0 Alpha has been released, moving to oVirt 4.0 Beta target.
Comment 15 Andrei Stepanov 2016-05-10 11:38:01 EDT
*** Bug 1296937 has been marked as a duplicate of this bug. ***
Comment 16 Christophe Fergeau 2016-05-25 12:32:23 EDT
https://lists.freedesktop.org/archives/spice-devel/2016-May/029534.html should fix it.
Comment 20 errata-xmlrpc 2016-08-23 16:54:42 EDT
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHEA-2016-1681.html

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