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Description of problem:5.5.2.4 Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1.gerenrate messages to any role to one particular zone for which no worker is active in the zone. 2. 3. Actual results: queue counts build Expected results: queue counts build Additional info:
Tom just to validate can we get one of the Queue entries from the customers environment. The zone from the code looks like was setting the zone = default which would prevent it from getting picked up by workers in a different zone with Automate role. There was a similar bug https://bugzilla.redhat.com/show_bug.cgi?id=1302107 which has been fixed. We would have to back port that fix to the 5.5
Madhu and I spoke about this case today and I am uuploading a spreadsheet that provides several thousand message instances (with all message elements provided) as requested. Tom Hennessy
Created attachment 1155859 [details] spreadsheet with example automate role messages directed to UI zone
This issue has been resolved: https://gitlab.cloudforms.lab.eng.rdu2.redhat.com/cloudforms/cfme/merge_requests/818
Checked in 5.6.0.13. I used a setu pvery similar to the one I used to verify BZ#1302107. I could provision a VM with such setup.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2016:1348