Bug 132713
| Summary: | HBA lockups with CX600, powerpath and RH qla2300 driver | ||||||
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| Product: | Red Hat Enterprise Linux 2.1 | Reporter: | James Bourne <jbourne> | ||||
| Component: | kernel | Assignee: | Arjan van de Ven <arjanv> | ||||
| Status: | CLOSED DUPLICATE | QA Contact: | Brian Brock <bbrock> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | medium | ||||||
| Version: | 2.1 | CC: | jbaron, riel | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | i386 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2006-02-21 19:05:41 UTC | Type: | --- | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
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Description
James Bourne
2004-09-16 05:45:04 UTC
Created attachment 103894 [details]
ps, /proc/scsi/emcp, /proc/scsi/scsi output
Please try to reproduce this without binary only modules in play, report this bug to either EMC or go via RH's support organisation; they can escalate things to EMC while we in engineering cannot. *** This bug has been marked as a duplicate of 78616 *** Arjan, In the future it would be extreamly helpful to point people also to something you know about such as bug ID 103300, which is very similar to the problem we are seeing. It is very easy to say it's someone elses problem (which it very well may be, I'm the first to admit that) but when there has already been an active discussion about this issue, please forward people to that discussion as well as it would have given me an additional lead to follow. I'm not saying don't close the call, I'm only asking in the future to provide information to people reporting bugs when the information may be directly relevant. Thanks and regards James "I'm not saying don't close the call" I think you misunderstand what bugzilla is. Bugzilla is *NOT* support. Let me repeat that: Bugzilla is *NOT* support. Bugzilla is a backdoor into engineering to report defects; hopefully in such a way that they contain enough information that engineering can do something with it. You are using a binary only kernel module which means we need to get the vendor of that module involved in the diagnosis; for that you really need to contact Red Hat Support and not engineering, as I said they are the group that can work with and escalate to EMC. Sorry, that was a miss type on my part. I did mean "I'm not saying don't close the bug".... The changes that make RHEL 3 better may be able to be back ported from RHEL 3 to RHEL 2.1 (may be able to be, not can be as you'd know better then I would). And yes, that's what we ended up doing (powerpath issue so we opened a call with Dell/EMC). If I had known about the other bug ID sooner I may have been able to get either escalation sooner or schedule an upgrade to RHEL 3 as it sounds like that issue is fixed or at least greatly reduced in RHEL 3. Changed to 'CLOSED' state since 'RESOLVED' has been deprecated. |