Red Hat Bugzilla – Bug 1330190
Service provisioning fails with "Service_Template_Provisioning request is already being processed"
Last modified: 2016-06-29 11:54:17 EDT
Description of problem: Service provisioning fails in Service/Provisioning/StateMachines/Methods/provision with "MiqAeServiceModelBase.ar_method raised: <RuntimeError>: <Service_Template_Provisioning request is already being processed> " Version-Release number of selected component (if applicable): 5.6 How reproducible: Always Steps to Reproduce: 1. Create a generic service (Use default values and any dialog) 2. Order service Actual results: Service provisioning fails Expected results: Service provisioning is successful Additional info: E, [2016-04-24T10:21:41.671273 #28855:3fcc32013694] ERROR -- : The following error occurred during instance method <execute_queue> for AR object <#<ServiceTemplateProvisionTask id: 757, description: "Provisioning [generic_svc_1] for Service [generic_...", state: "active", request_type: "clone_to_service", userid: "admin", options: {:dialog=>{"dialog_asdf"=>"1234", "dialog_buttons"=>"on", "dialog_text2"=>"1", "request"=>"clone_to_service"}, :workflow_settings=>{:resource_action_id=>44, :dialog_id=>83}, :src_id=>33, :requester_group=>"EvmGroup-super_administrator", :delivered_on=>2016-04-24 14:21:31 UTC, :pass=>0}, created_on: "2016-04-24 14:21:31", updated_on: "2016-04-24 14:21:40", message: "Creating Service", status: "Ok", type: "ServiceTemplateProvisionTask", miq_request_id: 893, source_id: 33, source_type: "ServiceTemplate", destination_id: 328, destination_type: "Service", miq_request_task_id: nil, phase: nil, phase_context: {}, tenant_id: 1>> [----] E, [2016-04-24T10:21:41.671394 #28855:3fcc32013694] ERROR -- : MiqAeServiceModelBase.ar_method raised: <RuntimeError>: <Service_Template_Provisioning request is already being processed> [----] E, [2016-04-24T10:21:41.671435 #28855:3fcc32013694] ERROR -- : /Users/gmccullough/work/manageiq/app/models/miq_request_task.rb:112:in `task_check_on_execute' /Users/gmccullough/work/manageiq/app/models/miq_request_task.rb:152:in `execute_queue' /Users/gmccullough/work/manageiq/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:263:in `block in object_send' /Users/gmccullough/work/manageiq/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:282:in `ar_method' /Users/gmccullough/work/manageiq/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:292:in `ar_method' /Users/gmccullough/work/manageiq/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:261:in `object_send' /Users/gmccullough/work/manageiq/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:122:in `block (2 levels) in expose' /Users/g
https://github.com/ManageIQ/manageiq/pull/8251
New commit detected on ManageIQ/manageiq/master: https://github.com/ManageIQ/manageiq/commit/456e3de51f9511c7f7de2e0674a539cafb7e5f81 commit 456e3de51f9511c7f7de2e0674a539cafb7e5f81 Author: Bill Wei <bilwei@redhat.com> AuthorDate: Tue Apr 26 09:03:18 2016 -0400 Commit: Bill Wei <bilwei@redhat.com> CommitDate: Tue Apr 26 12:37:29 2016 -0400 Allow the task state to be active when executing the queue The state is still forbidden being active when delivering to automate https://bugzilla.redhat.com/show_bug.cgi?id=1330190 app/models/miq_request_task.rb | 8 ++- app/models/service_template_provision_task.rb | 2 +- .../models/service_template_provision_task_spec.rb | 80 ++++++++++++++++------ 3 files changed, 65 insertions(+), 25 deletions(-)
*** Bug 1331594 has been marked as a duplicate of this bug. ***
I am not seeing any error in logs but request is taking too long to provision , it times out the maximum number of retries and then fails. Can be checked at https://10.16.5.86
While debugging the issue with Tina/Bill we discovered the issue is still related to the changes from PR https://github.com/ManageIQ/manageiq/pull/7914. In this case the state of a task was being reverted from "provisioned" to "active" and would never complete the check_provisioned state of the service provisioning state-machine.
https://github.com/ManageIQ/manageiq/pull/8489
New commit detected on ManageIQ/manageiq/master: https://github.com/ManageIQ/manageiq/commit/9eeb43fc6115de91b60c4d03f66a0ee43c06e13d commit 9eeb43fc6115de91b60c4d03f66a0ee43c06e13d Author: Bill Wei <bilwei@redhat.com> AuthorDate: Thu May 5 15:28:14 2016 -0400 Commit: Bill Wei <bilwei@redhat.com> CommitDate: Thu May 5 17:56:59 2016 -0400 only allow state changing from pending or queued to active https://bugzilla.redhat.com/show_bug.cgi?id=1330190 app/models/service_template_provision_task.rb | 2 +- .../models/service_template_provision_task_spec.rb | 28 +++++++++++++++++----- 2 files changed, 23 insertions(+), 7 deletions(-)
Verified in 5.6.0.6-beta2.5.20160511140943_ff75fb2
https://github.com/ManageIQ/manageiq/pull/8473
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2016:1348