Description of problem: Wrong message is displayed when hovering above an exclamation mark next to windows guest saying "New guest tools are available" although latest RHEV-Tools 3.6.5 are installed in guest. Version-Release number of selected component (if applicable): rhevm-3.6.5.3-0.1.el6.noarch rhev-guest-tools-iso-3.6-5.el6ev.noarch How reproducible: Always when updating guest tools from previous version to latest. Steps to Reproduce: 1. Upgrade guest agent to latest version on rhev manager. 2. Exclamation mark with message "New guest tools are available" appears once latest ISO is available in ISO domain. 3. But after upgrading guest tools within guest same message appears. Actual results: Once guest tools are upgraded to latest version in guest and the message should disappear. Expected results: The message should disappear after updating guest tools. Additional info: Fresh installation of windows guest does not show this message. After reboot or shutdown/start of guest issue persist as once guest in UP state same message appears. Removing and installing guest tools did not help.
Ameya, thanks for reproducing our issue and filing this ticket related to our case 01620961 on the Red Hat customer portal. In case any information from our environment are needed (even this is reproducible in yours) let us know, please.
The problem seems to be in VmHandler.refreshVmsToolsVersion() which sets the GuestAgentStatus.UpdateNeeded if needed but never clears it.
I can confirm that updates of notification are broken, they don't respect updated version of WGT inside VMs.
this will become an issue once bug 1332204 is released, which is expected soon
*** Bug 1334968 has been marked as a duplicate of this bug. ***
Verified with rhevm-3.6.7.2-0.1.el6.noarch according to description. HOST: vdsm-4.17.30-1.el7ev.noarch 1. Had both RHEV-toolsSetup_3.6_5.iso and RHEV-toolsSetup_3.6_6.iso in iso domain. 2. Installed windows 8, then installed RHEV-toolsSetup_3.6_5.iso. 3. after reboot and timeout got the exclamation mark as expected. 4. Upgrade to RHEV-toolsSetup_3.6_6.iso. 5. after reboot and timeout the exclamation mark disappeared as expected.
please clone bug to 3.6, it still has both 3.6 + 4.0 flags.
(In reply to Eyal Edri from comment #11) > please clone bug to 3.6, it still has both 3.6 + 4.0 flags. Why was it not reported in the whine at all, for a month? Does it run for ON_QA bugs too?
It was sent via ACK police every week and ignored. I don't manage the whines.
This has been verified on 3.6 so moving this 4.0 version back to ON_QA
ENGINE: Verified with rhevm-4.0.0.6-0.1.el7ev.noarch. HOST: vdsm-4.18.999-118.git7fdfaee.el7.centos.x86_64 1. Had both RHEV-toolsSetup_4.0_1.iso and RHEV-toolsSetup_4.0_2.iso in iso domain. 2. Installed windows 8, then installed RHEV-toolsSetup_4.0_1.iso. 3. after reboot and timeout got the exclamation mark as expected. 4. Upgrade to RHEV-toolsSetup_4.0_2.iso. 5. after reboot and timeout the exclamation mark disappeared as expected.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHEA-2016-1743.html