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Bug 1333730

Summary: Upgrade from sat6.1.8 to sat6.2 GA snap10 on rhel7 failed at: Upgrade step start_httpd failed.
Product: Red Hat Satellite Reporter: Sachin Ghai <sghai>
Component: UpgradesAssignee: Brad Buckingham <bbuckingham>
Status: CLOSED DUPLICATE QA Contact: Katello QA List <katello-qa-list>
Severity: high Docs Contact:
Priority: unspecified    
Version: 6.2.0CC: mmccune, omaciel
Target Milestone: UnspecifiedKeywords: PrioBumpQA
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-05-10 21:28:21 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
foreman-debug logs none

Description Sachin Ghai 2016-05-06 08:57:53 UTC
Created attachment 1154520 [details]
foreman-debug logs

Description of problem:
I was trying to upgrade a fresh installed setup of 6.1.8 to sat62 snap10 on rhel7 and upgrade failed as below:

 
[qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com] run: foreman-installer --scenario katello --upgrade
[qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com] out: Upgrading...
[qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com] out: Upgrade Step: stop_services...
[qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com] out: Upgrade Step: start_databases...
[qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com] out: Upgrade Step: migrate_pulp...
[qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com] out: Upgrade Step: start_httpd...
[qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com] out: Upgrade step start_httpd failed. Check logs for more information.
[qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com] out: 

on checking httpd status, found this error:


May 06 04:32:36 qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com systemd[1]: Starting The Apache HTTP Server...
May 06 04:32:36 qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com httpd[14139]: AH00526: Syntax error on line 20 of /etc/httpd/conf.d/pulp_content.conf:
May 06 04:32:36 qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com httpd[14139]: Invalid command 'XSendFile', perhaps misspelled or defined by a module not included in the server configuration
May 06 04:32:36 qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com systemd[1]: httpd.service: main process exited, code=exited, status=1/FAILURE
May 06 04:32:36 qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com kill[14141]: kill: cannot find process ""
May 06 04:32:36 qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com systemd[1]: httpd.service: control process exited, code=exited status=1
May 06 04:32:36 qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com systemd[1]: Failed to start The Apache HTTP Server.
May 06 04:32:36 qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com systemd[1]: Unit httpd.service entered failed state.


Version-Release number of selected component (if applicable):
upgrade from sat6.1.8 -> sat62 beta snap10

How reproducible:
always

Steps to Reproduce:

1.upgrade from sat6.1.8 -> sat62 beta snap10


Actual results:
 Upgrade step start_httpd failed. Check logs for more information.

Expected results:
upgrade should succeed

Additional info: