Red Hat Bugzilla – Bug 133657
Add/Remove Applications fails to access install CDs
Last modified: 2007-11-30 17:10:50 EST
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User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.2)
Description of problem:
I've just installed FC3t2. I now want to install some additional
packages. So I've opened the Add/Remove Applications window, selected
packages and clicked Update. I then got a message telling me to insert
Disc 1 which I've done and I then get the error "Unable to access
(The CD auto mounts, is readable and I did a media check before
installation, it was fine).
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Select System Settings->Add/Remove Applications
2. Select some additional applications (e.g. Web Server).
3. Click Update.
4. The changes are processed and the required discs listed.
5. Insert the CD when prompted and click OK.
Actual Results: The message "Unable to access disk." is displayed
Expected Results: The packages should be installed from the CD.
I posted this to fedora-test-list and at least one other user has this
I've tested this with system-config-packages-1.2.17-1, same problem.
What version of hal, dbus-python and gnome-volume-manager do you have
installed? Can you grab 1.2.18 from
http://people.redhat.com/~katzj/system-config-packages/ and see if it
In short: No, it's no better.
I've updated the packages you mentioned so I've now got:
I didn't do any timing tests but I'm sure that originally I got the
"Unable to access disk." message as soon as I clicked OK when prompted
for the CD. Now there's a 3 second delay (although it does not appear
to access the CD drive during this time).
Can you grab http://people.redhat.com/~katzj/method.py and place it in
/usr/share/system-config-packages/ and then run s-c-p from the command
line and see what it outputs?
Created attachment 104647 [details]
Command line output of system-config-packages with new method.py
As requested here is the output with the modified method.py.
The same problem occurs.
hda is the CD drive, here's the entry from /etc/fstab:
/dev/hda /media/cdrw_dvdrom auto
noauto,user,exec,kudzu,ro 0 0
Just put a new method.py up at the same location with more debugging
in the appropriate areas. Can you try with it?
Created attachment 104667 [details]
System-config-packages output with test method.py
Okay, I think I see what is going on. Should be fixed in 1.2.19.
(Will be up at http://people.redhat.com/~katzj/redhat-config-packages/
once I build it, 10-15 minutes or so)
I've now tried 1.2.19 and I'm afraid I still get the same problem.
I've finally got round to installing FC3t3 and no longer experience
I have tried this in the latest FC3 release and it is still present.
I have mounted the ISO image of disk2 to /media/cdrom and the package
manager fails to find the files even though I did a ls
on /media/cdrom and see all the contents of the image. I've also
tried mounting in /mnt/cdrom - same results.
Any idea whats wrong?
Mike, would you please test with FC4?
Thanks in advance
Closing due to inactivity. This should be resolved in current releases