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Bug 1336831

Summary: passenger rpms appear to have mismatches between 6.1 and 6.2
Product: Red Hat Satellite Reporter: Brad Buckingham <bbuckingham>
Component: UpgradesAssignee: Eric Helms <ehelms>
Status: CLOSED ERRATA QA Contact: Sachin Ghai <sghai>
Severity: high Docs Contact:
Priority: unspecified    
Version: 6.2.0CC: cwelton, sghai
Target Milestone: UnspecifiedKeywords: Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: rubygem-passenger-4.0.18-22 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-07-27 11:24:19 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1335807    

Description Brad Buckingham 2016-05-17 14:04:55 UTC
Description of problem:

It appears that with Satellite 6.2, the current compose may be downgrading some of the passenger-related rpms.  This appears to affect upgrades from 6.1 to 6.2.  The specific issues observed during the upgrade are failure to register the proxy and then access to UI/CLI.

Version-Release number of selected component (if applicable):

Satellite 6.2 Beta snap 11

How reproducible:
Always

Packages observed on a clean 6.1 install:
# rpm -qa|grep passenger|sort
mod_passenger-4.0.18-21.el7sat.x86_64
ruby193-rubygem-passenger-4.0.18-21.el7sat.x86_64
ruby193-rubygem-passenger-native-4.0.18-21.el7sat.x86_64
ruby193-rubygem-passenger-native-libs-4.0.18-21.el7sat.x86_64
rubygem-passenger-4.0.18-21.el7sat.x86_64
rubygem-passenger-native-4.0.18-21.el7sat.x86_64
rubygem-passenger-native-libs-4.0.18-21.el7sat.x86_64

Packages observed on a clean 6.2 install:
# rpm -qa|grep passenger|sort
mod_passenger-4.0.18-9.10.el7sat.x86_64
rubygem-passenger-4.0.18-9.10.el7sat.x86_64
rubygem-passenger-native-4.0.18-9.10.el7sat.x86_64
rubygem-passenger-native-libs-4.0.18-9.10.el7sat.x86_64
tfm-rubygem-passenger-4.0.18-9.10.el7sat.x86_64
tfm-rubygem-passenger-native-4.0.18-9.10.el7sat.x86_64
tfm-rubygem-passenger-native-libs-4.0.18-9.10.el7sat.x86_64

Packages observed after a 6.1 to 6.2 upgrade:# rpm -qa|grep passenger|sort
mod_passenger-4.0.18-21.el7sat.x86_64
rubygem-passenger-4.0.18-21.el7sat.x86_64
rubygem-passenger-native-4.0.18-21.el7sat.x86_64
rubygem-passenger-native-libs-4.0.18-21.el7sat.x86_64
tfm-rubygem-passenger-4.0.18-9.10.el7sat.x86_64
tfm-rubygem-passenger-native-4.0.18-9.10.el7sat.x86_64
tfm-rubygem-passenger-native-libs-4.0.18-9.10.el7sat.x86_64


Note: Observe the 4.0.18-9.10 vs 4.0.18-21

Comment 1 Brad Buckingham 2016-05-17 14:22:25 UTC
Note: performing the following prior to the satellite-installer --upgrade will address the issue observed:

yum downgrade mod_passenger rubygem-passenger rubygem-passenger-native rubygem-passenger-native-libs

Comment 3 Sachin Ghai 2016-05-20 09:22:32 UTC
Yeah, I tried the given workaround in comment1 with snap12 and this addresses the issue related to failure on registering with the proxy.

ERROR 2016-05-19 06:01:31 main]  /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com]: Could not evaluate: Proxy qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com cannot be registered (500 Internal Server Error): N/A
[ERROR 2016-05-19 06:01:32 main]  /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com]: Failed to call refresh: Proxy qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com cannot be registered (Proxy qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com cannot be registered (500 Internal Server Error): N/A): N/A

Comment 4 Sachin Ghai 2016-05-26 08:12:06 UTC
Verified with upgrade from sat6.1.9 -> sat6.2 snap13.1

The issue reported with upgrade in comment3 has now been fixed with following version:

[root@qe-sat6-upgrade-rhel7 ~]# rpm -qa | grep rubygem-passenger
tfm-rubygem-passenger-4.0.18-22.el7sat.x86_64
rubygem-passenger-native-libs-4.0.18-22.el7sat.x86_64
tfm-rubygem-passenger-native-4.0.18-22.el7sat.x86_64
tfm-rubygem-passenger-native-libs-4.0.18-22.el7sat.x86_64
rubygem-passenger-native-4.0.18-22.el7sat.x86_64
rubygem-passenger-4.0.18-22.el7sat.x86_64

Comment 5 Bryan Kearney 2016-07-27 11:24:19 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1501