Red Hat Bugzilla – Bug 133736
Can't start cups, can't config printers
Last modified: 2007-11-30 17:10:50 EST
Description of problem: The first time I installed my printer, everything worked fine. Eventually, by magic, it stopped working. Printing anything would result in "server-error-service-unavailable." Opening the gnome GUI tool for configuring or managing printers would just freeze. So I went to a shell and tried restarting cups, and it said: Child exited with status 99! So I uninstalled and reinstalled cups, and my results are the same. In between things working and things magically not working, all I did was the up2date automated update. Version-Release number of selected component (if applicable): cups-1.1.20-11.1 How reproducible: print, or try to restart cups from a shell, or try to use either the print manager or the printer configuration tool Steps to Reproduce: 1. 2. 3. Actual results: Eventually, error-service unavailable, or "Child exited with status 99!" or a print configurator/manager window with no contents that doesn't respond or close Expected results: Lovely paper with ink selectively arranged thereupon Additional info: Thinkpad t20, Epson Stylus 820, new hard drive, no other weird behavior to report, all pretty normal software (no crazy hacks, no dev kernel, no shady apps).
Note: Mozilla never sees the printer. Even in cases where the Printer Configuration GUI finally sees the printer (which I named SP820) Mozilla only sees default/postscript. I don't know if that's a clue. And Ximian Evolution just hangs if I tell it to print.
Please alter the LogLevel line in /etc/cups/cupsd.conf to say: LogLevel debug2 Then restart CUPS with: /sbin/service cups restart What are the last few lines of /var/log/cups/error_log?
Unfortunately, I ended up having to reinstall cups to solve an OpenOffice problem-- so the errors are lost. I'll have to try again and see if it fails (haven't even tried to print from this machine since the problem happened before I reinstalled).
Okay.
Same problem here with cups-1.1.22-0.rc1.8 <snip> After the above suggestion /var/log/cups/error_log reads D [27/Nov/2004:03:34:09 -0500] LoadDevices: Added device "usb:/dev/usb/lp15"... I [27/Nov/2004:03:34:09 -0500] LoadPPDs: Read "/etc/cups/ppds.dat", 15 PPDs... I [27/Nov/2004:03:34:09 -0500] LoadPPDs: No new or changed PPDs... D [27/Nov/2004:03:34:09 -0500] LoadAllJobs: Scanning /var/spool/cups... I [27/Nov/2004:03:34:09 -0500] Full reload complete. D [27/Nov/2004:03:34:09 -0500] StartListening: NumListeners=1 D [27/Nov/2004:03:34:09 -0500] StartListening: address=7f000001 port=631 E [27/Nov/2004:03:34:09 -0500] StartListening: Unable to bind socket for address 7f000001:631 - Cannot assign requested address.
Peter -- is this anything to do with what you saw?
I didn't read /var/log/cups/error_log unfortunately. Interestingly enough, having reinstalled (as noted above) I now have a totally different problem-- I can config the printer, unless the printer is actually plugged into the laptop, at which point it disappears from the Printer Configuration Tool. So I do all my printing by copying a PDF to an SD card and printing from my Mac... :( BTW if I didn't have to do that, and once I get the gstreamer module installed on the CD ripping tool, I guess my move from Mac to Linux will be complete.
Please file a separate bug report for that: as you noted, it's a totally different problem. Closing.