Bug 1337703 - Service : Provisioning a VM on RHEV fails with error "[Ovirt::Error]: [Cannot edit VM. Physical Memory Guaranteed cannot exceed Memory Size.] "
Summary: Service : Provisioning a VM on RHEV fails with error "[Ovirt::Error]: [Cannot...
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: Provisioning
Version: 5.6.0
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: GA
: 5.6.0
Assignee: Greg McCullough
QA Contact: Ilanit Stein
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-05-19 21:10 UTC by Shveta
Modified: 2016-10-25 06:25 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-05-20 17:08:09 UTC
Category: ---
Cloudforms Team: RHEVM
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
automation logs (560.89 KB, application/zip)
2016-05-19 21:10 UTC, Shveta
no flags Details

Description Shveta 2016-05-19 21:10:20 UTC
Created attachment 1159706 [details]
automation logs

Description of problem:


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. Provision a VM on RHEV
2. I tried provisioning on different RHEV providers(atleast 4) 
3. and all requests failed. Logs are attached.

Actual results:


Expected results:


Additional info:
Build : 

5.6.0.7-beta2.6.20160516171555_b1be31f

Comment 2 Shveta 2016-05-19 21:29:37 UTC
Check https://10.8.199.123 to see all requests.

Comment 3 Greg McCullough 2016-05-19 22:47:04 UTC
Shveta - We saw this at a customer site a few months back and worked directly with GSS (I do not think a BZ was ever opened on it).  It turned out that their templates were bad after upgrading rhev from 3.2 to 3.5.

They could not provision the templates when they tried directly from the rhevm UI.

Please try to provision the failing template from the rhev UI on the system you are running against and see if it fails there.

Comment 4 Shveta 2016-05-20 05:21:46 UTC
Tried from Rhev UI provisioning failed.

Comment 5 Greg McCullough 2016-05-20 12:40:56 UTC
Since the error is coming from rhev provider there is nothing we can do except fail the provision.

The customer that ran into this issue decided not to open an issue with the RHEV-M team.  They created new templates which fixed the problem for them.  

It would be a good idea to see if the RHEV team is aware of this issue and open a new BZ with them if they are not.  Also link any new bug ticket back to this one.

I would suggest closing this ticket as either "Not a bug" as it is not a bug in the ManageIQ code or if you prefer "Can't Fix".


Note You need to log in before you can comment on or make changes to this bug.