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Bug 1337960

Summary:	RHEV-H has still 2400 HE HA Score even after Hosted Storage Upgrade
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Alexandros Gkesos <agkesos>
Component:	ovirt-hosted-engine-ha	Assignee:	Martin Sivák <msivak>
Status:	CLOSED INSUFFICIENT_DATA	QA Contact:	Artyom <alukiano>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	3.6.5	CC:	dfediuck, gklein, lsurette, nsednev, ppostler, rgolan, ycui, ykaul
Target Milestone:	ovirt-3.6.8
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2016-06-29 08:50:17 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	SLA	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Alexandros Gkesos 2016-05-20 14:42:28 UTC

Description of problem:
- RHEV-H is upgraded to 3.6 version - 2400 Score
  (it was looking to the shared storage for the vm.conf, but it wasn't there)

- Hosted Storage was properly upgraded - still 2400 Score

- Restarts of the HA services/whole host doesn't improve the situation

A newly installed 3.6 Host in the HE environment had from the beginning 3400 score.

We haven't reproduced it yet, but there are recent logs in the case #01619281

https://api.access.redhat.com/rs/cases/01619281/attachments/786f6ded-1dbf-4a22-92e3-2be40e24ae90

Version-Release number of selected component (if applicable):
RHEV-Hypervisor 7.2 (20160328.0.el7ev)
ovirt-hosted-engine-ha-1.3.5.1-1.el7ev.noarch

Please let us know what else is needed for troubleshooting of this issue.

Comment 2 Roy Golan 2016-06-05 08:43:11 UTC

Nikolai I know you tested more than few scenarios with RHEVH - Did you see this happening?

Comment 3 Nikolai Sednev 2016-06-05 11:30:27 UTC

(In reply to Roy Golan from comment #2)
> Nikolai I know you tested more than few scenarios with RHEVH - Did you see
> this happening?

Not that I remember this happening, we also had no other choice, other than reprovisioning eh6-eh7, so once they were cleanly reprovisioned, I didn't seen this issue. I'd be asking Ying for if she saw this RHEVH problem too.
Adding Ying to need info.

Comment 4 Alexandros Gkesos 2016-06-06 08:33:43 UTC

By the way, the customer formatted the Host, re-deployed it and now it has 3400 score. I am not sure if i can help you with any further logs/tests now.

Comment 5 Ying Cui 2016-06-08 06:39:05 UTC

(In reply to Nikolai Sednev from comment #3)
> (In reply to Roy Golan from comment #2)
> > Nikolai I know you tested more than few scenarios with RHEVH - Did you see
> > this happening?
> 
> Not that I remember this happening, we also had no other choice, other than
> reprovisioning eh6-eh7, so once they were cleanly reprovisioned, I didn't
> seen this issue. I'd be asking Ying for if she saw this RHEVH problem too.
> Adding Ying to need info.

IIRC, I did not encounter this issue with NFS storage before, and I didn't hear team feedback to me regarding to such issue before.

I will check the bug attachment ID 01619281 later to know the exact steps and versions to reproduce it if needed. Thanks.

Comment 6 Roy Golan 2016-06-15 09:33:23 UTC

Ying any updates on the reproduce? if not reproducible I'll close it

Comment 7 Ying Cui 2016-06-15 09:49:43 UTC

(In reply to Roy Golan from comment #6)
> Ying any updates on the reproduce? if not reproducible I'll close it

Roy, I will work on this HE bug next week to try to reproduce it in-house, will give you update later. thanks

Comment 8 Roy Golan 2016-06-29 08:50:17 UTC

If you see this please reopen with reproducer and log.

Comment 9 Ying Cui 2016-07-04 09:55:36 UTC

# just for recording the update by this comment.
For this bug, we still did not 100% know the steps to reproduce it in-house, just checking the customer ticket 01619281 which already was closed, the env. was about to iSCSI env. and set smtp server.