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Description of problem:
When opening a case using redhat-support-tool and selecting a severity, they are listed as:
1 - Low
2 - Normal
3 - High
4 - Urgent
Can this be modified to represent the actual severity levels:
1 - Urgent
2 - High
3 - Normal
4 - Low
This will unify with current severity definitions as defined in the customer portal
Version-Release number of selected component (if applicable):
redhat-support-tool-0.9.7-4.el6.noarch
How reproducible:
- Attempt to file a case using this version of redhat-support-tool
Steps to Reproduce:
1.
2.
3.
Actual results:
Expected results:
Additional info:
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://rhn.redhat.com/errata/RHBA-2017-0779.html