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Bug 1345905 - [upgrade] Multiple occurrences of LoadError (cannot load such file -- action_view/renderer/renderer):
Summary: [upgrade] Multiple occurrences of LoadError (cannot load such file -- action...
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Upgrades
Version: 6.2.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact: Katello QA List
URL:
Whiteboard:
Depends On:
Blocks: 1335807
TreeView+ depends on / blocked
 
Reported: 2016-06-13 12:18 UTC by Sachin Ghai
Modified: 2019-04-01 20:27 UTC (History)
0 users

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-06-14 13:59:09 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
foreman-debug logs (1.14 MB, application/x-xz)
2016-06-13 13:51 UTC, Sachin Ghai 		no flags Details
View All

Description Sachin Ghai 2016-06-13 12:18:30 UTC 
Description of problem:
I got following exceptions errors with "yum update -y" while performing upgrade from sat6.1.9  -> sat6.2 GA snap15.2 on rhel7.

==> /var/log/foreman/production.log <==
2016-06-13 07:49:38 [W] Operation FAILED: cannot load such file -- action_view/renderer/renderer
2016-06-13 07:49:38 [I] Completed 500 Internal Server Error in 2017ms
2016-06-13 07:49:38 [F] 
LoadError (cannot load such file -- action_view/renderer/renderer):
  app/controllers/application_controller.rb:303:in `generic_exception'
  lib/middleware/catch_json_parse_errors.rb:9:in `call'

==> /var/log/foreman/production.log <==
2016-06-13 07:49:44 [I] Completed 500 Internal Server Error in 2092ms
2016-06-13 07:49:44 [F] 
LoadError (cannot load such file -- action_view/renderer/renderer):
  app/controllers/api/v2/base_controller.rb:143:in `render_error'
  app/controllers/api/base_controller.rb:24:in `block in <class:BaseController>'
  lib/middleware/catch_json_parse_errors.rb:9:in `call'


2016-06-13 07:49:44 [I] Processing by HostsController#externalNodes as YML
2016-06-13 07:49:44 [I]   Parameters: {"name"=>"qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com"}
2016-06-13 07:49:44 [W] Operation FAILED: cannot load such file -- action_view/renderer/renderer
2016-06-13 07:49:45 [I] Completed 500 Internal Server Error in 587ms
2016-06-13 07:49:45 [F] 
LoadError (cannot load such file -- action_view/renderer/renderer):
  app/controllers/application_controller.rb:303:in `generic_exception'
  lib/middleware/catch_json_parse_errors.rb:9:in `call'


==> /var/log/messages <==
Jun 13 07:49:45 qe-sat6-upgrade-rhel7 puppet-master[8319]: Failed when searching for node qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com: Failed to find qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com via exec: Execution of '/etc/puppet/node.rb qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com' returned 1:
Jun 13 07:49:45 qe-sat6-upgrade-rhel7 puppet-master[8319]: Failed when searching for node qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com: Failed to find qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com via exec: Execution of '/etc/puppet/node.rb qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com' returned 1:
Jun 13 07:49:45 qe-sat6-upgrade-rhel7 puppet-agent[11781]: Could not retrieve catalog from remote server: Error 400 on SERVER: Failed when searching for node qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com: Failed to find qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com via exec: Execution of '/etc/puppet/node.rb qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com' returned 1:
Jun 13 07:49:45 qe-sat6-upgrade-rhel7 puppet-agent[11781]: Using cached catalog
Jun 13 07:49:45 qe-sat6-upgrade-rhel7 systemd: Reloading.


==> /var/log/foreman/production.log <==
2016-06-13 07:49:45 [I] Processing by Api::V2::ReportsController#create as JSON
2016-06-13 07:49:45 [I]   Parameters: {"report"=>"[FILTERED]", "apiv"=>"v2"}
2016-06-13 07:49:45 [I] processing report for qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com
2016-06-13 07:49:45 [I] Imported report for qe-sat6-upgrade-rhel7.satqe.lab.eng.rdu2.redhat.com in 0.16 seconds
2016-06-13 07:49:45 [I] Completed 500 Internal Server Error in 184ms
2016-06-13 07:49:45 [F] 
LoadError (cannot load such file -- action_view/renderer/renderer):
  app/controllers/api/base_controller.rb:105:in `process_success'
  app/controllers/api/base_controller.rb:110:in `process_response'
  app/controllers/api/v2/reports_controller.rb:40:in `create'
  app/controllers/api/v2/base_controller.rb:151:in `disable_json_root'
  app/models/concerns/foreman/thread_session.rb:33:in `clear_thread'
  lib/middleware/catch_json_parse_errors.rb:9:in `call'

Version-Release number of selected component (if applicable):
upgrade from sat6.1.9  -> sat6.2 GA snap15.2 on rhel7.

How reproducible:
always

Steps to Reproduce:
1. set sat6.2 repo
2. yum update -y
3.

Actual results:
Multiple occurrences of following error:
 
[F] LoadError (cannot load such file -- action_view/renderer/renderer):

Expected results:


Additional info:
Comment 1 Sachin Ghai 2016-06-13 13:51:16 UTC 
Created attachment 1167498 [details]
foreman-debug logs
Comment 3 Sachin Ghai 2016-06-14 13:59:09 UTC 
This issue appears only when we start upgrade without stopping katello services prior to "yum update -y".

Since services should be stopped first before performing yum update so this is not a valid bug.
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