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Bug 134832

Summary:	Ia32e + Intel SATA 82801EB + kernel 2.4.21-20EL; unable to mount root partition.
Product:	Red Hat Enterprise Linux 3	Reporter:	Jesse Stroik <jstroik>
Component:	kernel	Assignee:	Jeff Garzik <jgarzik>
Status:	CLOSED ERRATA	QA Contact:
Severity:	high	Docs Contact:
Priority:	medium
Version:	3.0	CC:	jparadis, linville, peterm, petrides, riel, rjames
Target Milestone:	---
Target Release:	---
Hardware:	ia32e
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2005-05-18 13:28:13 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Jesse Stroik 2004-10-06 15:58:13 UTC

Description of problem:

An I32e machine with the Intel SATA chipset 82801EB (rev 2) fails to
mount root partition on boot after updating the kernel to 2.4.21-20EL.
 The relevant driver, PIIx/ICH, appears to load properly, but fails to
recognize the SATA controller as a supported device.

The specific machine is a Dell precision 870.


Version-Release number of selected component (if applicable):

This does not happen with the 2.4.20-15EL release of the kernel, but
it does happen with the 2.4.21-20EL release.


How reproducible:

Reproduces whenever we attempt to boot into 2.4.21-20EL.


Steps to Reproduce:
1. Use ia32e machine with root partition on the Intel 82801EB SATA
controller.
2. Up2date and update the kernel to 2.4.21-20
3. Reboot the machine.
  


Actual results:

Kernel panics because it is unable to mount root partition.

scsi0: unsupported device
scsi1: unsupported device


Expected results:

scsi0 : ata_piix
scsi1 : ata_piix
  Vendor: ATA       Model: HDS724040KLSA80   Rev: 1.01
  Type:   Direct-Access                      ANSI SCSI revision: 05
  Vendor: ATA       Model: HDS724040KLSA80   Rev: 1.01
  Type:   Direct-Access                      ANSI SCSI revision: 05



Additional info:

Contact jstroik.edu for more information.

Comment 1 Jesse Stroik 2004-10-06 18:57:29 UTC

There is a typo in this bug report -- the system is a Dell Precision
670, *not* 870 as I reported.

Comment 2 Jeff Garzik 2004-10-06 19:22:51 UTC

Is this bug a dup of 132848?

Are there >= 4GB of RAM in this system?

Comment 3 Jesse Stroik 2004-10-06 19:33:55 UTC

This is a 4GB machine.

/proc/meminfo says:
MemTotal:      3986776 kB

I'm unable to view bug 132848 to determine whether this may be a
duplicate.  "You are not authorized to access bug #132848."

Comment 4 Fred Romelfanger 2005-01-06 03:27:40 UTC

I have a similiar problem with RHEL V4 beta 2. I have an Dell 8400 with
a 82801FR SATA AHCI controller, and the installer fails to see either of
the hard drives attached to the controller when I get to the
partitioning step.  Only 1GB in my system.

Comment 5 Jeff Garzik 2005-02-18 06:47:00 UTC

The above problem is definitely the bug #132848 problem, which is now
solved.

Mr. Romelfanger, please file a new bug as you have a completely
separate issue.

Comment 6 Ernie Petrides 2005-03-01 02:02:59 UTC

A fix for this problem was committed to the RHEL3 U5 patch pool
on 14-Feb-2005 (in kernel version 2.4.21-27.13.EL).

Comment 7 Gerben Roest 2005-03-24 18:52:17 UTC

I want to view bug #132848 as well, but like Jesse I'm not authorized to access
it. It's really frustrating! This bug is a showstopper for me, and I want to
know how to work around it!

Comment 8 Rick James 2005-03-28 13:55:39 UTC

I also have a Dell Precision 670 with 4GB and experienced the same problem. 
Also not authorized to access bug #132848. How may I aquire the fixed kernel?

Comment 9 Ernie Petrides 2005-03-30 00:10:57 UTC

The fixes are in the U5 beta channel on RHN.

Comment 10 Rick James 2005-03-31 16:13:23 UTC

Installed kernel 2.4.21-31.EL and all is well.  Thanks for your help.

Comment 11 Tim Powers 2005-05-18 13:28:13 UTC

An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on the solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHSA-2005-294.html