Bug 1350448 - Azure request remains Active even after instance is fully provisioned
Summary: Azure request remains Active even after instance is fully provisioned
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: Provisioning
Version: 5.6.0
Hardware: Unspecified
OS: Unspecified
high
medium
Target Milestone: GA
: 5.6.1
Assignee: Daniel Berger
QA Contact: Jeff Teehan
URL:
Whiteboard:
Depends On: 1342649
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-06-27 12:57 UTC by John Prause
Modified: 2022-07-09 07:45 UTC (History)
6 users (show)

Fixed In Version: 5.6.1.2
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 1342649
Environment:
Last Closed: 2016-08-18 17:52:04 UTC
Category: ---
Cloudforms Team: ---
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2016:1634 0 normal SHIPPED_LIVE Important: CFME 5.6.1 security, bug fix, and enhancement update 2016-08-18 21:43:52 UTC

Comment 1 Bill Wei 2016-07-11 14:16:14 UTC
The problem was due to refresh failure after the VM was provisioned. The automate checks whether the VM has been added to VMDB through the refresh process. If the refresh fails, the automate does not know but keep on querying until it eventually times out (seems hanging).

Because the automate does not know for sure who issues the current refreshing request, it cannot rely on the refresh error. There is no plan to enhance this part yet.

The Azure provider refresh failed at listing private images which requires a lot of API calls. Azure denies if the number of API calls exceeds certain limit. This explains why the problem is not always reproducible, depending on the usage of the testing environment.

There is an effort to reduce the number of API calls for listing private images, thus greatly reduce the chance of hanging issue reported here. Reassign to Dan Berger who will fix the refresh issue.

Comment 2 Bill Wei 2016-07-11 14:18:32 UTC
Dan,

Please double check whether the use of armrest 0.3 will be available in 5.6.1, the target release version for this BZ.

Comment 3 Daniel Berger 2016-07-22 18:24:47 UTC
https://github.com/ManageIQ/manageiq/pull/10003

Comment 5 Jeff Teehan 2016-08-01 22:12:39 UTC
This looks like it's working correctly.  Now I get Last Message Service Provisioned Successfully on VMs which were indeed created.  I'm going to move this to verified.

Comment 7 errata-xmlrpc 2016-08-18 17:52:04 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHSA-2016-1634.html


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