Bug 1351297 - Provide a way to report crashes in applications with locked memory regions
Summary: Provide a way to report crashes in applications with locked memory regions
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: abrt
Version: 24
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: abrt
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-06-29 16:05 UTC by Milan Bouchet-Valat
Modified: 2019-07-23 19:20 UTC (History)
9 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2017-08-08 15:10:12 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
A screenshot of gnome-abrt refusing to report a crash with locked memory (54.73 KB, image/png)
2016-08-02 07:38 UTC, Jakub Filak
no flags Details

Description Milan Bouchet-Valat 2016-06-29 16:05:11 UTC
When an application includes locked memory regions, ABRT refuses to report crashes to avoid leaking private information. This makes a lot of sense as a default, but it's a real problem to help fixing applications. For example, Evolution always includes locked memory regions, which means I'm never able to report any crash in it. Yet, I'm willing to take the risk and review the sent data carefully to check that no password is leaked. It would be nice to provide a check box "Yes, I know what I'm doing" to allow that. Else, many applications will continue crashing without anybody report being filed.

Comment 1 Jakub Filak 2016-07-14 10:18:27 UTC
Thank you for the report. We are already tracking a similar request in upstream: 
https://github.com/abrt/libreport/issues/435

While we would love to fix it and we know how to do that technically, we are not sure how to make this feature available for our users in GUI.

Alan, can you please help us with adding this advanced user feature to gnome-abrt?

Comment 2 Jakub Filak 2016-08-02 07:38:39 UTC
Created attachment 1186676 [details]
A screenshot of gnome-abrt refusing to report a crash with locked memory

This is what gnome-abrt looks like when a problem that cannot be reported is selected. We need to allow our users to get rid of the warning and re-enable the Report button. There is no need to touch any other project than gnome-abrt - the "not-reportable" check is enforced only by the application itself. We are going to introduce a new command line argument "--unsafe" to ABRT command line interfaces (abrt, abrt-cli).

There are few other warnings that makes a problem "not-reportable". For example:

- "A kernel problem occurred, but your kernel has been tainted (flags:%s). Kernel maintainers are unable to diagnose tainted reports."

- "A kernel problem occurred because of broken BIOS. Unfortunately, such problems are not fixable by kernel maintainers."

- "A kernel problem occurred because of broken BIOS. Unfortunately, such problems are not fixable by kernel maintainers."

- "The problem data are incomplete. This usually happens when a problem is detected while computer is shutting down or user is logging out. In order to provide valuable problem reports, ABRT will not allow you to submit this problem. If you have time and want to help the developers in their effort to sort out this problem, please contact them directly."


I have decided to call the new command line argument "unsafe" because 
- either the reporter can leak some private data
- or the reporter could be facing anger from maintainers when they get to the report

Comment 3 Fedora End Of Life 2017-07-25 21:25:36 UTC
This message is a reminder that Fedora 24 is nearing its end of life.
Approximately 2 (two) weeks from now Fedora will stop maintaining
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Comment 4 Fedora End Of Life 2017-08-08 15:10:12 UTC
Fedora 24 changed to end-of-life (EOL) status on 2017-08-08. Fedora 24 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

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