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Bug 1351588 - sos.html and sos.txt damages collected filenames having nonASCII character in their name
Summary: sos.html and sos.txt damages collected filenames having nonASCII character in...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: sos
Version: 7.3
Hardware: All
OS: Linux
low
medium
Target Milestone: rc
: ---
Assignee: Pavel Moravec
QA Contact: Miroslav Hradílek
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-06-30 11:48 UTC by Pavel Moravec
Modified: 2020-03-31 20:05 UTC (History)
5 users (show)

Fixed In Version: sos-3.8-1.el7
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2020-03-31 20:04:09 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github sosreport sos issues 1713 0 None closed [sosreport] format of reports (plain/html/json?) 2020-07-02 02:45:34 UTC
Red Hat Product Errata RHEA-2020:1127 0 None None None 2020-03-31 20:04:59 UTC

Description Pavel Moravec 2016-06-30 11:48:28 UTC 
Description of problem:
If sosreport collects a file or runs a command having a non-ASCII character in the name/command, sos_reports/sos.[html|txt] contains malformed strings for them.

Example: collecting /etc/network_řílišžluťoučkýkůňpělódy causes:

(sos.txt:)
-  files copied:
  * /etc/network_pÅ<99>ílišžluÅ¥ouÄ<8d>kýkůÅ<88>pÄ<9b>lódy

(sos.html:)
<p>Files copied:<br><ul>
<li><a href="../etc/network_pÅ<99>ílišžluÅ¥ouÄ<8d>kýkůÅ<88>pÄ<9b>lódy">/etc/network_pÅ<99>ílišžluÅ¥ouÄ<8d>kýkůÅ<88>pÄ<9b>lódy</a></li>

(The example above is worth for testers. More real example is creating quemu VM named e.g. "kůň" and let sos to collect /var/log/libvirt/qemu/kůň)


Version-Release number of selected component (if applicable):
sos-3.3-1.el7


How reproducible:
100%


Steps to Reproduce:
touch /etc/network_přílišžluťoučkýkůňpělódy
sosreport -o networking --batch
grep network_p $(tar xvJf $(ls /var/tmp/sosreport*xz -tr | tail -n1) | grep sos_reports/sos)


Actual results:
sosreport-pmoravec-rhel7.gsslab.brq.redhat.com-20160630134339/sos_reports/sos.html:<li><a href="../etc/network_pÅílišžluÅ¥ouÄkýkůÅpÄlódy">/etc/network_pÅílišžluÅ¥ouÄkýkůÅpÄlódy</a></li>
sosreport-pmoravec-rhel7.gsslab.brq.redhat.com-20160630134339/sos_reports/sos.txt:  * /etc/network_pÅílišžluÅ¥ouÄkýkůÅpÄlódy


Expected results:
sosreport-pmoravec-rhel7.gsslab.brq.redhat.com-20160630134339/sos_reports/sos.html:<li><a href="../etc/network_přílišžluťoučkýkůňpělódy">/etc/network_přílišžluťoučkýkůňpělódy</a></li>
sosreport-pmoravec-rhel7.gsslab.brq.redhat.com-20160630134339/sos_reports/sos.txt:  * /etc/network_přílišžluťoučkýkůňpělódy


Additional info:
problem occurs only on python2. python3 properly encodes the UTF string to the reports.
Comment 1 Pavel Moravec 2016-11-11 07:57:13 UTC 
RHEL7.3 has been released. Re-scheduling for potential inclusion in 7.4.
Comment 2 Pavel Moravec 2017-08-31 20:55:40 UTC 
re-scheduling to 7.6, no resources for 7.5.
Comment 3 Pavel Moravec 2018-04-02 13:48:05 UTC 
re-scheduling to 7.7
Comment 4 Pavel Moravec 2019-08-08 07:05:00 UTC 
Fix proposed in conjunction of bz1704957 / in sos #1713 .
Comment 8 errata-xmlrpc 2020-03-31 20:04:09 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHEA-2020:1127
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