Verifeid in 5.6.1.0 I did exactly what is shown here: https://github.com/ManageIQ/manageiq/pull/9336#issue-161535271 I have set up a VM to be owned with the user I was logged in, I set up the notifier role and the user's e-mail. When I simulated the event vm_retire_warn, I received an e-mail.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHSA-2016-1634.html