Bug 135504 - Unable to report through RH Bugzilla Wizard
Summary: Unable to report through RH Bugzilla Wizard
Alias: None
Product: Bugzilla
Classification: Community
Component: Bugzilla General
Version: 2.18
Hardware: All
OS: Linux
medium vote
Target Milestone: ---
Assignee: David Lawrence
QA Contact: David Lawrence
Depends On:
Blocks: FC3Target FC4Target
TreeView+ depends on / blocked
Reported: 2004-10-13 04:47 UTC by Warren Togami
Modified: 2007-04-18 17:13 UTC (History)
6 users (show)

Fixed In Version: 2.18
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2006-07-26 03:21:54 UTC

Attachments (Terms of Use)

Description Warren Togami 2004-10-13 04:47:07 UTC
Description of problem:
Sometimes firefox is mysteriously unable to report bugs through the
Wizard of RH Bugzilla.  After I fill out the forms on the "Step 6.
Additional Information" page and click "Open Bugzilla Entry Form", it
loads a new page that is blank.

I have seen this behavior seemingly randomly with firefox-0.10.X.  No
idea why it is only sometimes.

Version-Release number of selected component (if applicable):

Comment 1 Warren Togami 2005-03-29 08:10:41 UTC
I don't use the wizard anymore because the new one sucks.  I don't care about
this anymore.  Closing.

Comment 2 David Lawrence 2005-03-29 15:29:25 UTC
Can you provide in more detail about the "sucking" part? I do like feedback on
things I work on.

Comment 3 Christopher Aillon 2005-04-30 02:31:28 UTC
This seems to be more of a bugzilla issue than a firefox one.  Over to dave.

Comment 4 Paul Stansell 2006-02-04 11:45:25 UTC
I have recently experienced a similar problem with bugzilla's "Enter Bug 
(Guided)".  When, from firefox-1.0.7-1.2.fc4, I click "Submit bug to Bugzilla" I 
get a new empty firefox window and the bug is not submitted.  I have tried a 
number of times and got the same result.

Using Opera-8.5 I get, instead of a new blank page, a page telling me 
"Connection closed by remote server" followed by a short error message and then 
a very long URL which seems to include everything I typed in the original bug 
report.  Here is the first part or the error message:

You tried to access the address https://bugzilla.redhat.com/bugzilla/post_bug.

Comment 5 David Lawrence 2006-07-26 03:21:54 UTC
New guided bug entry page. Please confirm that this still fails for you and
reopen if necessary.

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