Description of problem: hp-setup is unable to disable smart install on LaserJet printers. I have a p1606dn and it no longer works after upgrade to Fedora 24 - used to work with Fedora 23. There are multiple problems. The hp-setup utility tries to download the script to disable smart install, but the URL used in it gives a 404. Older scripts that could disable smart install are no longer able to disable smart install (i.e., prevent it from being viewed as a mass storage device), although they report that smart install was disabled. This is where hp-setup tries to download the smart install disable script - it doesn't exist http://hplipopensource.com/hplip-web/smartinstall/SmartInstallDisable-Tool.run Version-Release number of selected component (if applicable): 3.16.5-2.fc24 How reproducible: Always. Steps to Reproduce: 1. Run hp-setup and try to install a HP USB printer (like p1606dn) that has smart install enabled Actual results: $ lsusb Bus 002 Device 002: ID 8087:0020 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation Bus 001 Device 007: ID 046d:082d Logitech, Inc. HD Pro Webcam C920 Bus 001 Device 006: ID 0451:8043 Texas Instruments, Inc. Bus 001 Device 005: ID 046d:c06a Logitech, Inc. USB Optical Mouse Bus 001 Device 013: ID 03f0:0a2a Hewlett-Packard Bus 001 Device 003: ID 1532:011a Razer USA, Ltd Bus 001 Device 002: ID 8087:0020 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation [uday@ukr ~/Downloads]₹ lsusb -v -s 001:013 | grep bInterfaceClass can't get debug descriptor: Resource temporarily unavailable bInterfaceClass 8 Mass Storage In addition: [uday@ukr ~/Downloads]₹ ./SmartInstallDisable-Tool.run Creating directory SmartInstallDisable-Tool Verifying archive integrity... All good. Uncompressing Smart Install Disable Utility Self Extracting Archive....... [SMART INSTALL DISABLE UTILITY] Installed Libusb package version is 1.0 System Architecture is 64 bit Running command hp-SIDisable-x86_64-1.0 Waiting on device..... ******************************* DEVICE : SMARTINSTALL STATUS =============================== HP LaserJet Professional P1606dn : Smart Install disabled Work Done $ lsusb -v -s 001:013 | grep bInterfaceClass can't get debug descriptor: Resource temporarily unavailable bInterfaceClass 8 Mass Storage Ultimately, the printer no longer works Expected results: Smart install should have been disabled, but is still enabled Additional info:
And here's the error when running hp-setup $ hp-setup HP Linux Imaging and Printing System (ver. 3.16.5) Printer/Fax Setup Utility ver. 9.0 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Searching... (bus=usb, search=(None), desc=0) Receiving digital keys: /usr/bin/gpg --homedir /home/uday/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9 error: Failed to disable smart install. Please refer link 'http://hplipopensource.com/node/367' for more information error: No devices found on bus: usb Done.
Anything on this? Printers no longer work - this is a critical bug.
Hi Nineth, is it still issue after your reinstall of hplip?
This issue goes away after the reinstall. Not sure what went wrong during the upgrade process.