Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 1360239

Summary: `Activation key product content` does not display custom products associated with activation key
Product: Red Hat Satellite Reporter: Andrii Balakhtar <abalakht>
Component: Content ManagementAssignee: John Mitsch <jomitsch>
Status: CLOSED ERRATA QA Contact: jcallaha
Severity: medium Docs Contact:
Priority: high    
Version: 6.2.0CC: abraverm, ahumbe, bbuckingham, bkearney, chrobert, ehelms, jcallaha, jomitsch, omaciel, sghai, zhunting
Target Milestone: UnspecifiedKeywords: Regression, Triaged
Target Release: Unused   
Hardware: x86_64   
OS: Linux   
URL: http://projects.theforeman.org/issues/16174
Whiteboard:
Fixed In Version: tfm-rubygem-katello-3.0.0.117-1 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1426386 (view as bug list) Environment:
Last Closed: 2017-05-01 13:53:23 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1338516, 1426386    
Attachments:
Description Flags
verification screenshot none

Description Andrii Balakhtar 2016-07-26 10:17:58 UTC
Created attachment 1184152 [details]
production.log

Description of problem:
`activation-key product-content` command/request returns only RH products associated with activation key, custom products are missing in output.
As after subscribing a host with that activation key i am able to install packages from custom product i assume custom product is actually associated with activation key, it's just not displayed via CLI/API/UI (`hammer activation-key product-content` command, GET /katello/api/activation_keys/:id/product_content request or `Product Content` tab on UI).

Version-Release number of selected component (if applicable):
Satellite 6.2.0 RCM

How reproducible:
Always

Steps to Reproduce:
1. Create Activation key
2. Associate RH product with Activation Key
3. Associate custom product with Activation Key
4. Check products associated with activation key by running `hammer activation-key product-content` command, GET /katello/api/activation_keys/:id/product_content request or `Product Content` tab on UI.

Actual results:
Only RH product is shown as associated.

Expected results:
Both products are shown.

Additional info:

Comment 4 Og Maciel 2016-08-17 19:58:21 UTC
Running the following command resolved my issue:

# foreman-rake katello:reindex
Re-indexing Katello::Rpm

Comment 5 John Mitsch 2016-08-18 17:53:06 UTC
Created redmine issue http://projects.theforeman.org/issues/16174 from this bug

Comment 6 Bryan Kearney 2016-08-18 20:17:04 UTC
Upstream bug component is Content Management

Comment 7 John Mitsch 2016-08-29 17:24:04 UTC
Since just the Subscriptions need to be indexed here, a shorter way to reindex the subscriptions as a workaround is to run

#foreman-rake console
>Katello::Subscription.import_all
>Katello::Pool.import_all

Comment 8 John Mitsch 2016-08-29 17:24:05 UTC
Since just the Subscriptions need to be indexed here, a shorter way to reindex the subscriptions as a workaround is to run

#foreman-rake console
>Katello::Subscription.import_all
>Katello::Pool.import_all

Comment 9 John Mitsch 2016-08-31 16:46:10 UTC
I'm inclined to think https://bugzilla.redhat.com/show_bug.cgi?id=1362194 will fix this (in 6.2.2), but don't know for sure as it is a transient error that is hard to reproduce in a dev environment.

We should see if anyone using 6.2.2 or greater hits this bug in the future.

Comment 10 Bryan Kearney 2016-10-19 20:08:39 UTC
Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/16174 has been resolved.

Comment 11 Satellite Program 2017-02-23 21:08:49 UTC
Please add verifications steps for this bug to help QE verify

Comment 12 John Mitsch 2017-02-24 13:56:37 UTC
Verification for QE:

1. Create Activation key
2. Associate RH product with Activation Key
3. Associate custom product with Activation Key
4. Check products associated with activation key by running `hammer activation-key product-content` command, GET /katello/api/activation_keys/:id/product_content request or `Product Content` tab on UI.

make sure both RH and custom products are shown

Comment 13 jcallaha 2017-03-29 20:14:35 UTC
Verified in Satellite 6.2.9 snap 2

followed the steps outlined in #12. I had no issues viewing custom products in the activation key. See attached.

Comment 14 jcallaha 2017-03-29 20:18:00 UTC
Created attachment 1267351 [details]
verification screenshot

Comment 16 errata-xmlrpc 2017-05-01 13:53:23 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2017:1191