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Bug 1365307 - after Satellite 6.2 upgrade, content hosts have a black dot for subscriptions
Summary: after Satellite 6.2 upgrade, content hosts have a black dot for subscriptions
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Subscription Management
Version: 6.2.0
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact: jcallaha
URL:
Whiteboard:
Depends On:
Blocks: CEE_Sat6_Top_BZs, GSS_Sat6_Top_Bugs
TreeView+ depends on / blocked
 
Reported: 2016-08-08 21:27 UTC by Kathryn Dixon
Modified: 2021-08-30 11:41 UTC (History)
11 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-05-15 18:28:47 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Knowledge Base (Solution) 2488901 0 None None None 2016-10-03 12:33:13 UTC

Description Kathryn Dixon 2016-08-08 21:27:10 UTC
Description of problem:

post upgrading to satellite 6.2 all content hosts in the webui have black dots for subscriptions and have no information about them including "never checked in"

Version-Release number of selected component (if applicable):


How reproducible: 50%


Steps to Reproduce:
1. upgrade to 6.2
2. go to content host page
3. 

Actual results:

will attach screen shots. this is causing confusion since even going to a client and manually updating katello-agent doesn't resolve.

Expected results: after upgrade content hosts are literally any color other than black.

Additional info: after we clear the cache of firefox ( sometimes ) or just switch to chrome this issue goes away.

Comment 3 Ashfaqur Rahaman 2016-08-11 01:33:36 UTC
clearing the cache resolve the issue. Confirmed 01683175

Comment 4 Bryan Kearney 2016-08-11 13:10:59 UTC
Ashfaqur:

Clearing which cache resolved the issue?

Comment 5 mlessard 2016-08-11 15:26:14 UTC
I cleared my browser cache to fix this issue

Comment 6 Kathryn Dixon 2016-08-12 00:01:10 UTC
Also the content hosts state they are all "invalid" and black dots. Resolved with clearing cache of firefox/chrome

Comment 7 Ashfaqur Rahaman 2016-08-14 04:34:11 UTC
Bryan : yes, resolved after clearing the cache.

Comment 13 Bryan Kearney 2017-05-15 18:28:47 UTC
We have not seen a case since Novemeber, so I am closing this out. If you do see this again please feel free to re-open with additional information.


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