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DescriptionNikhil Dehadrai
2016-08-09 15:00:27 UTC
Description of problem:
IPA server broken after upgrade from 7.1 to 7.3
Version-Release number of selected component (if applicable):
ipa-server-4.4.0-5.el7.x86_64
How reproducible:
Always
Steps to Reproduce:
1. Setup IPA server on RHEL 7.1 (In my case ipa-server-4.1.0-18.el7.x86_64)
2. Setup repo links for RHEL 7.3
3. Upgrade IPA server using command "yum -y update'ipa*' sssd"
4. After upgrade try accessing server UI.
5. After Upgrade try to restart IPA service using command "ipactl restart"
6. After upgrade check for ipaupgrade.log at /var/log path
Actual results:
1. After step4, Server UI is not accessible.
2. After step5, ipactl service fails:
#[root@auto-hv-01-guest09 ~]# ipactl restart
Unexpected error
ImportError: No module named packages.urllib3.exceptions
3. After step6, noticed that ipaupgrade.log file is present but log is not populated.
[root@auto-hv-01-guest09 log]# cat /var/log/ipaupgrade.log
[root@auto-hv-01-guest09 log]# ls -l /var/log/ipaupgrade.log
-rw-r--r--. 1 root root 0 Aug 9 09:09 /var/log/ipaupgrade.log
4. Also noticed following errors in /var/log/httpd/error.log file
ipa: ERROR: cannot connect to 'https://auto-hv-01-guest09.testrelm.test/ipa/session/json': Internal Server Error
[root@auto-hv-01-guest09 ~]# tail -f /var/log/httpd/error_log
[Tue Aug 09 09:43:17.417652 2016] [:error] [pid 20091] ipa: INFO: [jsonserver_session] admin: env((u'api_version',), version=u'2.0'): SUCCESS
[Tue Aug 09 09:43:17.480375 2016] [:error] [pid 20092] ipa: INFO: [jsonserver_session] admin: schema: CommandError
[Tue Aug 09 09:43:17.543136 2016] [:error] [pid 20091] ipa: INFO: [jsonserver_session] admin: env((u'api_version',), version=u'2.0'): SUCCESS
[Tue Aug 09 09:43:17.601016 2016] [:error] [pid 20081] AH00000: sd_notifyf returned an error -111
[Tue Aug 09 09:43:17.696469 2016] [:error] [pid 20092] ipa: INFO: [jsonserver_session] admin: schema: CommandError
[Tue Aug 09 09:43:19.183124 2016] [:error] [pid 17285] ipa: ERROR: Failed to start IPA: No module named packages.urllib3.exceptions
[Tue Aug 09 09:43:19.191890 2016] [:error] [pid 17284] ipa: ERROR: Failed to start IPA: No module named packages.urllib3.exceptions
Expected results:
Upgrade should be successful with no errors and having accessible server UI.
Respective upgrade log should be updated correctly.
IPA service should be restarted successfully
Additional Information:
This issue was not noticed for upgrade from 7.2 to 7.3. (In my case 7.2GA to 7.3)
Hi Petr,
After updating the pki package, I am still seeing the same issue. Another thing I noticed is some errors related to "sd_notify" under httpd/error_log file.
I am attaching the console output log for reference.
Let me know if you need anymore details.
IPA Server version: ipa-server-4.4.0-9.el7.x86_64
Verified the bug bug on the basis of following points:
1. Verified that upgrade of IPA server setup on RHEL 7.1 to RHEL 7.3 is successful.
2. Verified that the error messages are observed inside "/var/log/ipaupgrade.log".
3. Verified that no error messages are observed inside "/var/log/httpd/error_log"
4. Verified that the server UI is accessible after the upgrade.
5. Verified that services can be run for "ipactl restart" and "ipactl status" successfully.
6. Also verified that "kinit admin" command runs successfully after the upgrade.
Thus on the basis of above observations marking the status of bug to "VERIFIED".
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://rhn.redhat.com/errata/RHBA-2016-2404.html
Description of problem: IPA server broken after upgrade from 7.1 to 7.3 Version-Release number of selected component (if applicable): ipa-server-4.4.0-5.el7.x86_64 How reproducible: Always Steps to Reproduce: 1. Setup IPA server on RHEL 7.1 (In my case ipa-server-4.1.0-18.el7.x86_64) 2. Setup repo links for RHEL 7.3 3. Upgrade IPA server using command "yum -y update'ipa*' sssd" 4. After upgrade try accessing server UI. 5. After Upgrade try to restart IPA service using command "ipactl restart" 6. After upgrade check for ipaupgrade.log at /var/log path Actual results: 1. After step4, Server UI is not accessible. 2. After step5, ipactl service fails: #[root@auto-hv-01-guest09 ~]# ipactl restart Unexpected error ImportError: No module named packages.urllib3.exceptions 3. After step6, noticed that ipaupgrade.log file is present but log is not populated. [root@auto-hv-01-guest09 log]# cat /var/log/ipaupgrade.log [root@auto-hv-01-guest09 log]# ls -l /var/log/ipaupgrade.log -rw-r--r--. 1 root root 0 Aug 9 09:09 /var/log/ipaupgrade.log 4. Also noticed following errors in /var/log/httpd/error.log file ipa: ERROR: cannot connect to 'https://auto-hv-01-guest09.testrelm.test/ipa/session/json': Internal Server Error [root@auto-hv-01-guest09 ~]# tail -f /var/log/httpd/error_log [Tue Aug 09 09:43:17.417652 2016] [:error] [pid 20091] ipa: INFO: [jsonserver_session] admin: env((u'api_version',), version=u'2.0'): SUCCESS [Tue Aug 09 09:43:17.480375 2016] [:error] [pid 20092] ipa: INFO: [jsonserver_session] admin: schema: CommandError [Tue Aug 09 09:43:17.543136 2016] [:error] [pid 20091] ipa: INFO: [jsonserver_session] admin: env((u'api_version',), version=u'2.0'): SUCCESS [Tue Aug 09 09:43:17.601016 2016] [:error] [pid 20081] AH00000: sd_notifyf returned an error -111 [Tue Aug 09 09:43:17.696469 2016] [:error] [pid 20092] ipa: INFO: [jsonserver_session] admin: schema: CommandError [Tue Aug 09 09:43:19.183124 2016] [:error] [pid 17285] ipa: ERROR: Failed to start IPA: No module named packages.urllib3.exceptions [Tue Aug 09 09:43:19.191890 2016] [:error] [pid 17284] ipa: ERROR: Failed to start IPA: No module named packages.urllib3.exceptions Expected results: Upgrade should be successful with no errors and having accessible server UI. Respective upgrade log should be updated correctly. IPA service should be restarted successfully Additional Information: This issue was not noticed for upgrade from 7.2 to 7.3. (In my case 7.2GA to 7.3)