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Created attachment 1193096 [details] subsription_facet_upgrade log Description of problem: After successful upgrade to 6.2.1 and now running upgrade to grab https://access.redhat.com/errata/RHBA-2016:1643 Failing with [ INFO 2016-08-22 15:17:42 main] Upgrade Step: update_subscription_facet_backend_data (this may take a while) ... [DEBUG 2016-08-22 15:28:14 main] *********************************** *************WARNING*************** Errors detected during upgrade step. Details saved to: /tmp/subscription_facet_upgrade-1471897693.log This step can be rerun with: foreman-rake katello:upgrades:3.0:update_subscription_facet_backend_data You are likely encountering a bug. *********************************** Updating backend data for subscription facets Version-Release number of selected component (if applicable): How reproducible: 100% on customers system Steps to Reproduce: 1. Upgrade to 6.2.1 2. yum update 3. satellite-installer --upgrade to grab new errata Actual results: upgrade completes with success except [ INFO 2016-08-22 15:17:42 main] Upgrade Step: update_subscription_facet_backend_data (this may take a while) ... [DEBUG 2016-08-22 15:28:14 main] *********************************** *************WARNING*************** Errors detected during upgrade step. Details saved to: /tmp/subscription_facet_upgrade-1471897693.log This step can be rerun with: foreman-rake katello:upgrades:3.0:update_subscription_facet_backend_data You are likely encountering a bug. *********************************** Updating backend data for subscription facets Expected results: success in all parts of upgrade Additional info: attaching logs
It looks like hosts with Ids 368 and 355 have the same name, but one has an uppercase letter. Since this task supposedly passed previously, it tells me maybe that one of these is new. Could you run the following and provide the output: curl -X GET -u admin:password https://hostname/api/v2/hosts/368 curl -X GET -u admin:password https://hostname/api/v2/hosts/355 replacing hostname with the satellite's hostname, admin with an admin user, and password with that user's password.
Closing this out as we have not been able to reproduce it. If you have additional reproducers, please feel free to re-open.