Description of problem: I have 5 subscriptions: - 2 are MSDN (e.g. Azure DevTest Labs) - 3 are EA (Enterprise Agreement) The EventCatcher does not appear to be collecting for any EA subscriptions. Version-Release number of selected component (if applicable): cfme-5.6.1.2 How reproducible: this appliance, this Azure environment Additional info: When looking at evm.log we can see that EventCatcher only sees events for the MSDN subscriptions [root@cf-worker1 log]# cat evm.log | grep '::EventCatcher::' | grep -i <msdn_sub_uuid> | wc -l 59 [root@cf-worker1 log]# cat evm.log | grep '::EventCatcher::' | grep -i <ea_sub_uuid> | wc -l 0 [root@cf-worker1 log]# cat evm.log | grep '::EventCatcher::' | grep -i <msdn_sub_uuid> | wc -l 216 [root@cf-worker1 log]# cat evm.log | grep '::EventCatcher::' | grep -i <ea_sub_uuid> | wc -l 0 [root@cf-worker1 log]# cat evm.log | grep '::EventCatcher::' | grep -i <ea_sub_uuid> | wc -l 0
hi Colin, Can you please supply the logs? thanks Bronagh
Had customer apply hot fix, problem appears resolved. https://github.com/ManageIQ/manageiq/pull/9894/files
Customer has verified the fix as noted above. I'll track the other issue separately. Moving to verified.