Bug 1370251 - [AnsibleTowerClient::ConnectionError]: Your license does not allow adding surveys
Summary: [AnsibleTowerClient::ConnectionError]: Your license does not allow adding sur...
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: Providers
Version: 5.6.0
Hardware: x86_64
OS: Linux
high
high
Target Milestone: GA
: 5.8.0
Assignee: Brandon Dunne
QA Contact: Pavol Kotvan
URL:
Whiteboard: tower
Depends On:
Blocks: 1419604
TreeView+ depends on / blocked
 
Reported: 2016-08-25 17:59 UTC by Colin Arnott
Modified: 2020-08-13 08:34 UTC (History)
11 users (show)

Fixed In Version: 5.8.0.1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1419604 (view as bug list)
Environment:
Last Closed: 2017-06-12 16:35:06 UTC
Category: ---
Cloudforms Team: ---
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Colin Arnott 2016-08-25 17:59:47 UTC
Description of problem:
When I go to Configuration > Configuration Management under Ansible Tower Job Templates, I do not see any job templates even though I have several configured. 

Under providers, I added my tower and it automatically updated the url to https://10.0.0.1/api/v1 and was able to validate my credentials. If I go to https://10.0.0.1/api/v1/job_templates/ I can see several job templates.

Version-Release number of selected component (if applicable):
cfme-5.6.1.2

How reproducible:
need this subscription

Additional info:

[----] I, [2016-08-25T08:49:13.427141 #16558:6c7988]  INFO -- : MIQ(ManageIQ::Providers::AnsibleTower::Provider#with_provider_connection) Connecting through ManageIQ::Providers::AnsibleTower::Provider: [Ansible Tower]
[----] I, [2016-08-25T08:49:14.052135 #16558:6c7988]  INFO -- : MIQ(ManageIQ::Providers::AnsibleTower::ConfigurationManager::RefreshParser#configuration_manager_inv_to_hashes) Collecting data for ConfigurationManager : [Ansible Tower Configuration Manager] id: [123000000000005]...
[----] E, [2016-08-25T08:49:15.178590 #16558:6c7988] ERROR -- : MIQ(MiqQueue#deliver) Message id: [123000000512343], Error: [Your license does not allow adding surveys.]
[----] E, [2016-08-25T08:49:15.178888 #16558:6c7988] ERROR -- : [AnsibleTowerClient::ConnectionError]: Your license does not allow adding surveys.  Method:[rescue in deliver]
[----] E, [2016-08-25T08:49:15.179246 #16558:6c7988] ERROR -- : /opt/rh/cfme-gemset/gems/ansible_tower_client-0.3.2/lib/ansible_tower_client/api.rb:47:in `rescue in method_missing'
/opt/rh/cfme-gemset/gems/ansible_tower_client-0.3.2/lib/ansible_tower_client/api.rb:41:in `method_missing'
/opt/rh/cfme-gemset/gems/ansible_tower_client-0.3.2/lib/ansible_tower_client/job_template.rb:18:in `survey_spec'
/opt/rh/cfme-gemset/gems/ansible_tower_client-0.3.2/lib/ansible_tower_client/job_template.rb:22:in `survey_spec_hash'
/var/www/miq/vmdb/app/models/manageiq/providers/ansible_tower/configuration_manager/refresh_parser.rb:102:in `parse_job_template'
/var/www/miq/vmdb/app/models/manageiq/providers/ansible_tower/configuration_manager/refresh_parser.rb:44:in `block in get_job_templates'
/var/www/miq/vmdb/app/models/manageiq/providers/ansible_tower/configuration_manager/refresh_parser.rb:51:in `block in process_collection'
/opt/rh/cfme-gemset/gems/ansible_tower_client-0.3.2/lib/ansible_tower_client/collection.rb:21:in `yield'
/opt/rh/cfme-gemset/gems/ansible_tower_client-0.3.2/lib/ansible_tower_client/collection.rb:21:in `block (2 levels) in find_all_by_url'
/opt/rh/cfme-gemset/gems/ansible_tower_client-0.3.2/lib/ansible_tower_client/collection.rb:18:in `loop'
/opt/rh/cfme-gemset/gems/ansible_tower_client-0.3.2/lib/ansible_tower_client/collection.rb:18:in `block in find_all_by_url'
/var/www/miq/vmdb/app/models/manageiq/providers/ansible_tower/configuration_manager/refresh_parser.rb:50:in `each'
/var/www/miq/vmdb/app/models/manageiq/providers/ansible_tower/configuration_manager/refresh_parser.rb:50:in `each'
/var/www/miq/vmdb/app/models/manageiq/providers/ansible_tower/configuration_manager/refresh_parser.rb:50:in `process_collection'
/var/www/miq/vmdb/app/models/manageiq/providers/ansible_tower/configuration_manager/refresh_parser.rb:44:in `get_job_templates'
/var/www/miq/vmdb/app/models/manageiq/providers/ansible_tower/configuration_manager/refresh_parser.rb:24:in `configuration_manager_inv_to_hashes'
/var/www/miq/vmdb/app/models/manageiq/providers/ansible_tower/configuration_manager/refresh_parser.rb:7:in `configuration_manager_inv_to_hashes'
/var/www/miq/vmdb/app/models/manageiq/providers/ansible_tower/configuration_manager/refresher.rb:13:in `parse_legacy_inventory'
/var/www/miq/vmdb/app/models/ems_refresh/refreshers/ems_refresher_mixin.rb:117:in `block in parse_targeted_inventory'
/var/www/miq/vmdb/gems/pending/util/extensions/miq-benchmark.rb:11:in `realtime_store'
/var/www/miq/vmdb/gems/pending/util/extensions/miq-benchmark.rb:30:in `realtime_block'
/var/www/miq/vmdb/app/models/ems_refresh/refreshers/ems_refresher_mixin.rb:117:in `parse_targeted_inventory'
/var/www/miq/vmdb/app/models/ems_refresh/refreshers/ems_refresher_mixin.rb:82:in `block in refresh_targets_for_ems'
/var/www/miq/vmdb/gems/pending/util/extensions/miq-benchmark.rb:11:in `realtime_store'
/var/www/miq/vmdb/gems/pending/util/extensions/miq-benchmark.rb:30:in `realtime_block'
/var/www/miq/vmdb/app/models/ems_refresh/refreshers/ems_refresher_mixin.rb:81:in `refresh_targets_for_ems'
/var/www/miq/vmdb/app/models/ems_refresh/refreshers/ems_refresher_mixin.rb:21:in `block (2 levels) in refresh'
/var/www/miq/vmdb/gems/pending/util/extensions/miq-benchmark.rb:11:in `realtime_store'
/var/www/miq/vmdb/gems/pending/util/extensions/miq-benchmark.rb:30:in `realtime_block'
/var/www/miq/vmdb/app/models/ems_refresh/refreshers/ems_refresher_mixin.rb:21:in `block in refresh'
/var/www/miq/vmdb/app/models/ems_refresh/refreshers/ems_refresher_mixin.rb:11:in `each'
/var/www/miq/vmdb/app/models/ems_refresh/refreshers/ems_refresher_mixin.rb:11:in `refresh'
/var/www/miq/vmdb/app/models/manageiq/providers/base_manager/refresher.rb:10:in `refresh'
/var/www/miq/vmdb/app/models/ems_refresh.rb:76:in `block in refresh'
/var/www/miq/vmdb/app/models/ems_refresh.rb:75:in `each'
/var/www/miq/vmdb/app/models/ems_refresh.rb:75:in `refresh'
/var/www/miq/vmdb/app/models/miq_queue.rb:345:in `block in deliver'
/opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:89:in `block in timeout'
/opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:34:in `block in catch'
/opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:34:in `catch'
/opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:34:in `catch'
/opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:104:in `timeout'
/var/www/miq/vmdb/app/models/miq_queue.rb:341:in `deliver'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:106:in `deliver_queue_message'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:134:in `deliver_message'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:152:in `block in do_work'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:146:in `loop'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:146:in `do_work'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:334:in `block in do_work_loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:331:in `loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:331:in `do_work_loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:153:in `run'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:128:in `start'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:21:in `start_worker'
/var/www/miq/vmdb/app/models/miq_worker.rb:347:in `block in start'
/opt/rh/cfme-gemset/gems/nakayoshi_fork-0.0.3/lib/nakayoshi_fork.rb:24:in `fork'
/opt/rh/cfme-gemset/gems/nakayoshi_fork-0.0.3/lib/nakayoshi_fork.rb:24:in `fork'
/var/www/miq/vmdb/app/models/miq_worker.rb:345:in `start'
/var/www/miq/vmdb/app/models/miq_worker.rb:274:in `start_worker'
/var/www/miq/vmdb/app/models/mixins/per_ems_worker_mixin.rb:68:in `start_worker_for_ems'
/var/www/miq/vmdb/app/models/mixins/per_ems_worker_mixin.rb:46:in `block in sync_workers'
/var/www/miq/vmdb/app/models/mixins/per_ems_worker_mixin.rb:45:in `each'
/var/www/miq/vmdb/app/models/mixins/per_ems_worker_mixin.rb:45:in `sync_workers'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:52:in `block in sync_workers'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:50:in `each'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:50:in `sync_workers'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:22:in `monitor_workers'
/var/www/miq/vmdb/app/models/miq_server.rb:362:in `block in monitor'
/var/www/miq/vmdb/gems/pending/util/extensions/miq-benchmark.rb:11:in `realtime_store'
/var/www/miq/vmdb/gems/pending/util/extensions/miq-benchmark.rb:30:in `realtime_block'
/var/www/miq/vmdb/app/models/miq_server.rb:362:in `monitor'
/var/www/miq/vmdb/app/models/miq_server.rb:382:in `block (2 levels) in monitor_loop'
/var/www/miq/vmdb/gems/pending/util/extensions/miq-benchmark.rb:11:in `realtime_store'
/var/www/miq/vmdb/gems/pending/util/extensions/miq-benchmark.rb:30:in `realtime_block'
/var/www/miq/vmdb/app/models/miq_server.rb:382:in `block in monitor_loop'
/var/www/miq/vmdb/app/models/miq_server.rb:381:in `loop'
/var/www/miq/vmdb/app/models/miq_server.rb:381:in `monitor_loop'
/var/www/miq/vmdb/app/models/miq_server.rb:266:in `start'
/var/www/miq/vmdb/lib/workers/evm_server.rb:65:in `start'
/var/www/miq/vmdb/lib/workers/evm_server.rb:92:in `start'
/var/www/miq/vmdb/lib/workers/bin/evm_server.rb:4:in `<main>'

Comment 2 Brandon Dunne 2016-10-13 18:24:35 UTC
Can I have access to an internal environment with the same subscription?

Comment 4 Brandon Dunne 2016-11-01 22:03:49 UTC
Colin,

Is there an environment with a basic subscription available for debugging?

Comment 15 Thomas Hennessy 2016-12-27 21:57:05 UTC
brandon,
I have tried to connect you with Gabe Muniz apparently from the Ansible team.  It is my hope that he can answer your question as clearly neither you nor I have access to the Ansible team.  Please reach out to him.

Comment 23 CFME Bot 2017-01-31 16:17:37 UTC
New commit detected on ansible/ansible_tower_client_ruby/master:
https://github.com/ManageIQ/ansible_tower_client/commit/586af43e48cc1c65882185db93f0322dd23baa44

commit 586af43e48cc1c65882185db93f0322dd23baa44
Author:     Brandon Dunne <bdunne>
AuthorDate: Tue Jan 31 10:04:15 2017 -0500
Commit:     Brandon Dunne <bdunne>
CommitDate: Tue Jan 31 10:04:15 2017 -0500

    Raise UnlicensedFeatureError when we receive a HTTP 402
    
    Rescue UnlicensedFeatureError when trying to fetch survey_data
    https://bugzilla.redhat.com/show_bug.cgi?id=1370251

 lib/ansible_tower_client/base_models/job_template.rb     | 1 +
 lib/ansible_tower_client/exception.rb                    | 3 ++-
 lib/ansible_tower_client/middleware/raise_tower_error.rb | 2 ++
 spec/middleware/raise_tower_error_spec.rb                | 7 ++++++-
 spec/support/shared_examples/job_template.rb             | 7 +++++++
 5 files changed, 18 insertions(+), 2 deletions(-)

Comment 25 CFME Bot 2017-02-02 22:26:16 UTC
New commit detected on ManageIQ/manageiq/master:
https://github.com/ManageIQ/manageiq/commit/948283c4a9b88035975a326c8da60935eb93a0e7

commit 948283c4a9b88035975a326c8da60935eb93a0e7
Author:     Brandon Dunne <bdunne>
AuthorDate: Thu Feb 2 16:21:52 2017 -0500
Commit:     Brandon Dunne <bdunne>
CommitDate: Thu Feb 2 16:21:52 2017 -0500

    Fix survey_spec refresh bug for HTTP 402 response
    
    https://bugzilla.redhat.com/show_bug.cgi?id=1370251

 Gemfile | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

Comment 32 CFME Bot 2017-04-13 21:55:55 UTC
New commit detected on ManageIQ/manageiq/euwe:
https://github.com/ManageIQ/manageiq/commit/2055b21f050341d2dbe4d85a78d257372ccb456d

commit 2055b21f050341d2dbe4d85a78d257372ccb456d
Author:     Brandon Dunne <bdunne>
AuthorDate: Thu Feb 2 16:21:52 2017 -0500
Commit:     Brandon Dunne <bdunne>
CommitDate: Mon Apr 3 11:10:26 2017 -0400

    Fix survey_spec refresh bug for HTTP 402 response
    
    https://bugzilla.redhat.com/show_bug.cgi?id=1370251

 Gemfile | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)


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