Hide Forgot
Description of problem: People forget about the bugs they have filed that are still open, and don't nessarily use "My Bugs" in the bugzilla interface. Would it be possible to have bugzilla generate periodic email to reports summarizing the information in "My Bugs." Perhaps once a month by default? With some nice polite text to encourage people retest their bugs against most recent updates and report back. Having the original reporter at least report back on a bug every month or so saying the problem still exists would have to be better than having a bug report go completely stale for 3+ months and not knowing if the reporter is even still interested in providing more feedback. -jef
FYI, KDE bugzilla seems to have a similar feature where in a reminder is send to users periodically. I received a mail ------------------------------------------------------------------------------- Subject: Please review your entries at bugs.kde.org to help us [This e-mail has been automatically generated.] Dear KDE user, you receive this mail because you filed a bug to the KDE bug tracking system. The KDE team recently released KDE 3.2.2 [1], a bugfix release of KDE 3.2. If you have already upgraded your KDE to 3.2.x [2], your distribution or plan to do so in near future, we want to ask you to update your bug reports. We sadly miss the resources to do so. Additionally some bugs may only occur in your specific environment or are difficult to reproduce in general. You can tell us best if a bug has been successfully fixed or not! Please login at http://bugs.kde.org [3], click on link "My Bugs" at bottom and either mark individual bugs as RESOLVED or add a comment with which release or distribution it still happens or other information which may be relevant. Voting allows to emphasize the importance of your and others bugs / wishes. Your bugs.kde.org account is:<email address> In September 2002 the KDE bug tracking system switched to Bugzilla. An account for all email addresses which had previously reported a bug was created with a random password. To be able to login, you have to "Submit Request" to change your password on the login page [3]. Following is a list of the bugs you either reported or are in the CC lists for: Bugs with severity wishlist: http://bugs.kde.org/62371 : kget threaded downloads with mirror management... http://bugs.kde.org/62372 : copying files to floppy http://bugs.kde.org/64162 : Direct method of sending messages to arbitrary ... Yours KDE team [1] http://www.kde.org/announcements/announce-3.2.2.php [2] http://www.kde.org/info/3.2.2.php [3] http://bugs.kde.org/query.cgi?GoAheadAndLogIn=1
Red Hat's current Bugzilla version is 2.18. I am moving all older open bugs to this version. Any bugs against the older versions will need to be verified that they are still bugs. This will help me also to sort them better.
Just checked.. I still don't see any configuration in the accounts section that suggests this feature is something I can enabled. Nor do I get reminder emails about my open bugs. So consider this RFE "verified" as being relevant with the new bugzilla version. -jef