Red Hat Bugzilla – Bug 13713
Lots of duplicate doc. reading for Custom installers
Last modified: 2014-08-04 18:23:13 EDT
The Winston Beta-3 I.G. has install-guide-en\ch-install.html, "Installing Red Hat Linux From Start to Finish". This leads the user through 8 pages of information, until they get to install-guide-en\s1-install- installpath.html, "Install Options", and choose an installation type. Now, if they are doing a Graphical Server Installation, Graphical Custom Installation, (well, really, just about any other kind of install except Graphical Workstation), they are referred to a section in the R.G. Then they go to the R.G., and all the same steps they've already done are replicated! This makes no sense to me, on two levels: (1) Why are installation instructions for all these other types found in the "reference guide"? I would think all installation instructions should be in the I.G. (2) If all but Graphical Workstation are going to go in the R.G., for whatever reason, you should redirect the user to that document MUCH earlier in the install process (in other words, immediately). Don't make them read all those pages in the I.G. only to have to wade through it again in the R.G.
Thank you for your feedback. Originally, we had all installation-related information in one manual; customer feedback showed that few people opened the manual because it was "too thick". In response to this, we produced the current Installation Guide, which concentrates on the type of installation most commonly required by (how do I say this nicely)... people that do not want to read thick manuals. This approach has been well-received by our customers. So the crux of the issue appears to be less than optimal sequencing when it comes to referring the reader to the Reference Guide. We will look into more appropriate ways of doing this in future releases. Thanks again for your feedback! Ed