Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Description of problem:
The main issue is, after customer upgrade Satellite from 6.1.9 to 6.2.1, is not possible see the "Product Content" of virtual machine, only of physical machines.

Version-Release number of selected component (if applicable):
6.2.1

How reproducible:
100% (the same customer behavior in our lab)

Steps to Reproduce:
1. Execute katello-backup on the client side
2. Install a new machine in our lab
3. Execute katello-restore on our server lab
4. Change admin password
5. Access virtual and physical machines to check the "Product Content" tab

Actual results:
When accessing virtual machine, is not possible to see Product Contents

Expected results:
See Product Contents like "Red Hat Enterprise Linux Server"


Additional info: