Document URL: https://access.redhat.com/documentation/en/red-hat-satellite/6.2/paged/installation-guide/chapter-3-installing-satellite-server Section Number and Name: 3.1.2. Identifying and Attaching the Satellite Subscription to the Host Describe the issue: Unable to find Satellite License while Installing connected Satellite Server Suggestions for improvement: Multiple times Customers are unable to find Satellite Subscriptions while satellite server installation. - We have a script "https://access.redhat.com/solutions/2058823" which can be executed to list out what subscriptions has been consumed by clients registered under subscriptions manager (Customer Portal). - We can add this script or article in installation doc, in installation steps so if customer unable to find the Satellite Subscription then ,this script will be helpful. Additional information:
Just an FYI, the upstream repo for this script is here - https://github.com/RedHatSatellite/rhsmTools
The install docs state to use Subscription Manger's built in searching option: https://access.redhat.com/documentation/en/red-hat-satellite/6.2/paged/installation-guide/chapter-3-installing-satellite-server this quickly lets you find the right pool to attach: # subscription-manager list --available --matches 'Red Hat Satellite' +-------------------------------------------+ Available Subscriptions +-------------------------------------------+ Subscription Name: Red Hat Satellite Subscription Provides: Red Hat Beta Red Hat Satellite Capsule Beta Red Hat Software Collections (for RHEL Server) Red Hat Satellite Capsule Red Hat Satellite with Embedded Oracle Red Hat Satellite Beta Red Hat Satellite 6 Beta Red Hat Enterprise Linux Server Red Hat Enterprise Linux High Availability (for RHEL Server) Red Hat Satellite Red Hat Software Collections Beta (for RHEL Server) Red Hat Enterprise Linux Load Balancer (for RHEL Server) SKU: SER0232US Contract: ************** Pool ID: ************** Provides Management: Yes Available: 5741 Suggested: 1 Service Level: Self-Support Service Type: L1-L3 Subscription Type: Standard Ends: 12/31/2021 System Type: Physical why would we need additional tooling beyond this that would just add complexity?
(In reply to Mike McCune from comment #2) > why would we need additional tooling beyond this that would just add > complexity? Two separate problems: - The subscription is in use by another system and I need to find it. - The subscription is NOT in use by another system and I need to find it. rhsmShowConsumerSubs.py handles the former. the --matches switch to subscription-manager does the latter. Note: The Customer Portal allows you to see which system is consuming a subscription. It is just burdensome to perform this task across large numbers of systems.
Hi everyone, Thank you for the needinfo request, and understood. Assigning to Brandi for review. Brandi - as per comment #3, we need to add some guidance to the step on enabling repositories to point to the KBase article mentioned. Kind regards, Andrew
Hello These changes are now live on the customer portal https://access.redhat.com/documentation/en/red-hat-satellite/6.2/paged/installation-guide/chapter-3-installing-satellite-server#identifying_attaching_subscription_satellite Thank you