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Bug 1379619 - [rfe]inform which proxy is used when the http_proxy environment variable is defined and proxy is configured in tool config
Summary: [rfe]inform which proxy is used when the http_proxy environment variable is d...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: redhat-support-tool
Version: 7.5
Hardware: Unspecified
OS: Unspecified
low
low
Target Milestone: rc
: ---
Assignee: Vikas Rathee
QA Contact: Miroslav Hradílek
URL:
Whiteboard:
Depends On:
Blocks: 1420851 1464262
TreeView+ depends on / blocked
 
Reported: 2016-09-27 08:46 UTC by Stefan Nemeth
Modified: 2023-09-14 03:31 UTC (History)
8 users (show)

Fixed In Version: redhat-support-tool-0.9.10-1.el7
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-04-10 18:44:54 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2018:1002 0 None None None 2018-04-10 18:45:09 UTC

Description Stefan Nemeth 2016-09-27 08:46:54 UTC
Description of problem:

If the http_proxy environment variable is defined in system, redhat-support-tool will ignore proxy setting in /etc/redhat-support-tool.conf

Version-Release number of selected component (if applicable):
redhat-support-tool-0.9.7-6.el7.noarch

How reproducible:
100%

Steps to Reproduce:
1. define proxy as environmental variable
2. define different proxy in /etc/redhat-support-tool.conf
3.

Actual results:
proxy from global variable is taken with no info which proxy is used

Expected results:
warning message about used proxy

Additional info:

Comment 6 Vikas Rathee 2017-09-29 09:22:55 UTC
Hi Stefan,

How about always showing an Info message whenever http_proxy environment variable is set and being used by redhat-support-tool instead of just showing it when proxy_url is also set in redhat-support-tool.conf . 

IMHO its a better user experience rather than just showing it when http_proxy overrides proxy_url defined in configuration file.

The message might look like :

Info : Using proxy_url as defined in http_proxy environment variable: http://PROXY_SERVER:PORT


Please let me know your thoughts on the same.

Comment 15 errata-xmlrpc 2018-04-10 18:44:54 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2018:1002

Comment 16 Red Hat Bugzilla 2023-09-14 03:31:27 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days


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