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Description of problem:
If the http_proxy environment variable is defined in system, redhat-support-tool will ignore proxy setting in /etc/redhat-support-tool.conf
Version-Release number of selected component (if applicable):
redhat-support-tool-0.9.7-6.el7.noarch
How reproducible:
100%
Steps to Reproduce:
1. define proxy as environmental variable
2. define different proxy in /etc/redhat-support-tool.conf
3.
Actual results:
proxy from global variable is taken with no info which proxy is used
Expected results:
warning message about used proxy
Additional info:
Hi Stefan,
How about always showing an Info message whenever http_proxy environment variable is set and being used by redhat-support-tool instead of just showing it when proxy_url is also set in redhat-support-tool.conf .
IMHO its a better user experience rather than just showing it when http_proxy overrides proxy_url defined in configuration file.
The message might look like :
Info : Using proxy_url as defined in http_proxy environment variable: http://PROXY_SERVER:PORT
Please let me know your thoughts on the same.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHBA-2018:1002
Comment 16Red Hat Bugzilla
2023-09-14 03:31:27 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days