Bug 138009 - Mailing list website encourages people NOT to search the archives
Summary: Mailing list website encourages people NOT to search the archives
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Web Site
Classification: Red Hat
Component: Other
Version: current
Hardware: All
OS: Linux
medium
medium
Target Milestone: ---
Assignee: Tammy Fox
QA Contact:
URL:
Whiteboard:
Keywords:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2004-11-03 19:56 UTC by Need Real Name
Modified: 2007-04-18 17:14 UTC (History)
1 user (show)

(edit)
Clone Of:
(edit)
Last Closed: 2005-03-22 11:13:01 UTC


Attachments (Terms of Use)

Description Need Real Name 2004-11-03 19:56:57 UTC
There was not category for the Fedora website, so posting here.
Posting as architecture "all" (!)

The problem is the same whether you log into an account, or whether
you create a new account, and click the confirmation link.

Problem: you are logged in to the Fedora-test-list website, but there
is no way to get to the list archives.

1. Go to http://www.redhat.com/mailman/listinfo/fedora-test-list
2. Log in
3. You are now at http://www.redhat.com/mailman/options/fedora-test-list
4. Look for "archives" link.

There needs to be a link to the list archives to prevent people
posting to the list without searching them.

Comment 1 Tammy Fox 2004-11-03 20:29:11 UTC
When I go to this page, under the "About fedora-test-list" there is a
link to the archives page. Is that what you are looking for?

Comment 2 Need Real Name 2004-11-04 08:09:15 UTC
The page that you get after you log in has no link:
 http://www.redhat.com/mailman/options/fedora-test-list

A quick fix would be to move "fedora-test-list" from the disclaimer
area to the top.

Comment 3 Tammy Fox 2004-11-04 16:01:59 UTC
These pages are autogenerated by mailman in a standard format. I
understand your point -- if you login and sent email to the mailing
list, it would be nice to have something reminding you to search the
archives first. The problem also exists if subscribers use their mail
client to send email to the list. I'm not sure this is the best place
to educate subscribers about searching the archives before asking
questions.

Comment 4 Need Real Name 2004-11-04 16:07:07 UTC
But it would make sense to move the tiny disclaimer link up. It's
quite important..

Comment 5 Need Real Name 2005-03-22 11:13:01 UTC
Although I think this would be very useful, and cut down on noise, I don't think
a fix is likely.

Closing.


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