Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1386430 - subscription-manager facts are not updated in candlepin
Summary: subscription-manager facts are not updated in candlepin
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Hosts - Content
Version: 6.2.0
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: Unspecified
Assignee: Justin Sherrill
QA Contact: Brad Buckingham
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-10-18 23:49 UTC by Tom McKay
Modified: 2019-09-25 20:35 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-02-21 16:51:07 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 17002 0 Normal Closed subscription-manager facts are not updated in candlepin 2020-08-26 06:35:48 UTC

Description Tom McKay 2016-10-18 23:49:07 UTC 
I created a custom fact on a registered host:
<pre>
$ cat /etc/rhsm/facts/override.facts
{
  "custom.fact": "2222"
}
$ subscription-manager facts --update
Successfully updated the system facts.
</pre>
This fact, while it shows up in the UI on the facts page, does not persist itself into candlepin. I would guess that non-custom fact updates are similarly ignored.

Facts sent to either /rhsm/facts or /api/hosts/facts need to be persisted to candlepin, where applicable.
Comment 1 Tom McKay 2016-10-18 23:49:11 UTC 
Created from redmine issue http://projects.theforeman.org/issues/17002
Comment 3 Bryan Kearney 2016-10-19 20:05:45 UTC 
Upstream bug assigned to jsherril
Comment 4 Bryan Kearney 2016-11-07 17:05:12 UTC 
Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/17002 has been resolved.
Comment 5 Brad Buckingham 2017-08-09 13:06:27 UTC 
Verified on Satellite 6.3 SNAP 10: satellite-6.3.0-16.0.beta.el7sat.noarch, tfm-rubygem-katello-3.4.4-1.el7sat.noarch


- registered client
-created /etc/rhsm/facts/override.facts containing:

{
  "custom.fact": "2222",
  "custom.fact2": "3333"
}

# subscription-manager facts --update
Successfully updated the system facts.

#subscription-manager facts

...
cpu.topology_source: kernel /sys cpu sibling lists
custom.fact: 2222
custom.fact2: 3333
...


- also confirmed that the dynflow task included Actions::Candlepin::Consumer::Update to update the facts
Comment 6 Bryan Kearney 2018-02-21 16:45:18 UTC 
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA.

For information on the advisory, and where to find the updated files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2018:0336
Comment 7 Satellite Program 2018-02-21 16:51:07 UTC 
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA.
> 
> For information on the advisory, and where to find the updated files, follow the link below.
> 
> If the solution does not work for you, open a new bug report.
> 
> https://access.redhat.com/errata/RHSA-2018:0336
Note You need to log in before you can comment on or make changes to this bug.