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Description of problem:
Need to modify the redhat-support-lib-python code to add some states for internal case status.
These states aren't available via the Strata REST API so I needed to manually add them to the code.
This BZ is also needed to allow these changes to make it into RHEL6.9 because otherwise there weren't any redhat-support-lib-python BZs. So really there's nothing much to test for this BZ, but if you really want to test the functionality provided by this BZ you can look at the modifycase command with the -i switch in redhat-support-tool.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://rhn.redhat.com/errata/RHBA-2017-0779.html