Bug 1394776
| Summary: | Registration fails with RemoteServerException: Server error attempting a GET to /subscription/users/stage_test_rhel69/owners returned status 404 | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 6 | Reporter: | Rehana <redakkan> |
| Component: | subscription-manager | Assignee: | Chris Snyder <csnyder> |
| Status: | CLOSED ERRATA | QA Contact: | John Sefler <jsefler> |
| Severity: | high | Docs Contact: | |
| Priority: | high | ||
| Version: | 6.9 | CC: | redakkan, skallesh, vrjain |
| Target Milestone: | rc | Keywords: | Regression, Triaged |
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2017-03-21 10:57:11 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
Moving to POST as the fix has been merged upstream. [root@dhcp35-179 ~]# subscription-manager version
server type: RHN Classic and Red Hat Subscription Management
subscription management server: 0.9.51.20-1
subscription management rules: 5.15.1
subscription-manager: 1.18.5-1.el6
python-rhsm: 1.18.5-1.el6
[root@dhcp35-179 ~]# subscription-manager register --force
Registering to: subscription.rhn.stage.redhat.com:443/subscription
Username: qa
Password:
The system has been registered with ID: d2537655-ec4b-46d3-b574-2e167a7011d0
[root@dhcp35-179 ~]# tail -f /var/log/rhsm/rhsm.log
2016-11-28 02:24:56,494 [INFO] subscription-manager:18055:MainThread @managerlib.py:77 - Consumer created: {'consumer_name': 'dhcp35-179.lab.eng.blr.redhat.com', 'uuid': 'd2537655-ec4b-46d3-b574-2e167a7011d0'}
2016-11-28 02:24:56,500 [INFO] subscription-manager:18055:MainThread @connection.py:758 - Connection built: host=subscription.rhn.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False
2016-11-28 02:24:57,912 [INFO] subscription-manager:18055:MainThread @connection.py:525 - Response: status=200, requestUuid=0a30a161-ef86-409b-a0d3-226cad831e4f, request="GET /subscription/"
2016-11-28 02:24:59,363 [INFO] subscription-manager:18055:MainThread @connection.py:525 - Response: status=200, requestUuid=f044809c-c50b-4852-9064-2602b75e1d2a, request="GET /subscription/status"
2016-11-28 02:24:59,364 [INFO] subscription-manager:18055:MainThread @managercli.py:400 - Server Versions: {'rules-version': '5.15.1', 'candlepin': '0.9.51.20-1', 'server-type': 'RHN Classic and Red Hat Subscription Management'}
2016-11-28 02:25:00,794 [INFO] subscription-manager:18055:MainThread @connection.py:525 - Response: status=200, requestUuid=6feda1a2-4935-4248-87d2-4a82b7f40b80, request="GET /subscription/"
2016-11-28 02:25:00,796 [INFO] subscription-manager:18055:MainThread @cache.py:398 - Server does not support packages, skipping profile upload.
2016-11-28 02:25:02,308 [INFO] subscription-manager:18055:MainThread @connection.py:525 - Response: status=200, requestUuid=b92da3d6-dae9-4b65-bfee-4492598a0548, request="GET /subscription/consumers/d2537655-ec4b-46d3-b574-2e167a7011d0/compliance"
2016-11-28 02:25:02,309 [INFO] subscription-manager:18055:MainThread @cert_sorter.py:205 - Product status: valid_products= partial_products= expired_products= unentitled_producs=69 future_products= valid_until=None
2016-11-28 02:25:02,479 [INFO] rhsmd:18127:MainThread @rhsmd:261 - rhsmd started
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHSA-2017-0698.html |
Description of problem: Observed that subscription-manager register fails with error "RemoteServerException: Server error attempting a GET to /subscription/users/stage_test_rhel69/owners returned status 404" after upgrading the packages to the versions 'python-rhsm': '1.18.4-1.git.2.07e5af7.el6', 'subscription-manager': '1.18.4-1.git.0.ce8212e.el6' from jenkins build Version-Release number of selected component (if applicable): subscription-manager: 1.18.4-1.git.0.ce8212e.el6 python-rhsm: 1.18.4-1.git.2.07e5af7.el6 How reproducible: always Steps to Reproduce: 1.Install latest build from master 2.Try to register system # subscription-manager register --username=stage_test_rhel69 --password=** Registering to: subscription.rhsm.stage.redhat.com:443/subscription Remote server error. Please check the connection details, or see /var/log/rhsm/rhsm.log for more information. rhsm.log ========= 2016-11-14 07:28:30,254 [ERROR] subscription-manager:27514:MainThread @managercli.py:176 - Error during registration: Server error attempting a GET to /subscription/users/stage_test_rhel69/owners returned status 404 2016-11-14 07:28:30,255 [ERROR] subscription-manager:27514:MainThread @managercli.py:177 - Server error attempting a GET to /subscription/users/stage_test_rhel69/owners returned status 404 Traceback (most recent call last): File "/usr/lib/python2.6/site-packages/subscription_manager/managercli.py", line 1138, in _do_command owner_key = self._determine_owner_key(admin_cp) File "/usr/lib/python2.6/site-packages/subscription_manager/managercli.py", line 1285, in _determine_owner_key owners = cp.getOwnerList(self.username) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 1051, in getOwnerList return self.conn.request_get(method) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 620, in request_get return self._request("GET", method) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 531, in _request self.validateResponse(result, request_type, handler) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 590, in validateResponse Remote server error. Please check the connection details, or see /var/log/rhsm/rhsm.log for more information. handler=handler) RemoteServerException: Server error attempting a GET to /subscription/users/stage_test_rhel69/owners returned status 404 Actual results: Register fails with above message Expected results: Register should successfully completed Additional info: I could successfully register the client to stage server using the same account from a subscripition-manager brew build python-rhsm': '1.18.4-1.el6', 'subscription-manager': '1.18.4-1.el6 ; Hence adding the keyword "Regression"to te bug