RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1395794 - /usr/libexec/rhsmd is failing with ImportError: No module named decorator
Summary: /usr/libexec/rhsmd is failing with ImportError: No module named decorator
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: subscription-manager
Version: 6.9
Hardware: Unspecified
OS: Unspecified
urgent
medium
Target Milestone: rc
: ---
Assignee: Chris Snyder
QA Contact: John Sefler
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-11-16 16:52 UTC by John Sefler
Modified: 2017-03-21 10:57 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-03-21 10:57:26 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github candlepin subscription-manager pull 1521 0 None closed 1395794: Include python-decorator as a required dependency 2020-10-06 10:58:42 UTC
Red Hat Product Errata RHSA-2017:0698 0 normal SHIPPED_LIVE Moderate: subscription-manager security, bug fix, and enhancement update 2017-03-21 12:39:12 UTC

Description John Sefler 2016-11-16 16:52:34 UTC
Description of problem:
On a freshly provisioned RHEL6.9 system, /usr/libexec/rhsmd is exiting early because it fails to import decorator which is provided by package python-decorator which does not appear to be installed by default anymore.

Bottom line: if subscription-manager needs the decorator module, then the spec file should require python-decorator.


Version-Release number of selected component (if applicable):
[root@ibm-z-24 ~]# rpm -q --whatprovides /usr/libexec/rhsmd
subscription-manager-1.18.4-1.el6.s390x


How reproducible:


Steps to Reproduce:
[root@ibm-z-24 ~]# /usr/libexec/rhsmd --help
[root@ibm-z-24 ~]# 

Actual results:
  no response

Expected results:
  the Usage statement and a list of Options.

Additional info:

[root@ibm-z-24 ~]# python -i /usr/libexec/rhsmd
Error in sys.excepthook:
Traceback (most recent call last):
  File "/usr/libexec/rhsmd", line 33, in excepthook_base
    sys.exit(0)
SystemExit: 0

Original exception was:
Traceback (most recent call last):
  File "/usr/libexec/rhsmd", line 41, in <module>
    import decorator
ImportError: No module named decorator
>>> quit()
[root@ibm-z-24 ~]# 



[root@ibm-z-24 ~]# rpm -q subscription-manager --requires | grep python
/usr/bin/python  
dbus-python  
python(abi) = 2.6
python-dateutil  
python-ethtool  
python-iniparse  
python-rhsm >= 1.18.1
^^^^^^^^^^^
That list should also include python-decorator

Comment 2 John Sefler 2016-11-16 18:54:07 UTC
[root@ibm-z-24 ~]# /usr/libexec/rhsmd --help
[root@ibm-z-24 ~]# echo $?
0

^ a successful exitCode of 0 when rhsmd actually failed to load a python module feels wrong too.

Comment 4 John Sefler 2016-11-17 19:59:17 UTC
Here is another reason why we need python-decorator installed.  Without it, the following DBusException is being thrown to rhsm.log during register, unregister, and probably more modules...

2016-11-17 13:46:02,127 [DEBUG] subscription-manager:1731:MainThread @dbus_interface.py:46 - Unable to connect to dbus
2016-11-17 13:46:02,127 [ERROR] subscription-manager:1731:MainThread @dbus_interface.py:47 - org.freedesktop.DBus.Error.TimedOut: Activation of com.redhat.SubscriptionManager timed out
Traceback (most recent call last):
  File "/usr/lib/python2.6/site-packages/subscription_manager/dbus_interface.py", line 36, in __init__
    follow_name_owner_changes=self.has_main_loop)
  File "/usr/lib/python2.6/site-packages/subscription_manager/dbus_interface.py", line 69, in _get_validity_object
    return self.bus.get_object(*args, **kwargs)
  File "/usr/lib/python2.6/site-packages/dbus/bus.py", line 244, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/python2.6/site-packages/dbus/proxies.py", line 241, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/python2.6/site-packages/dbus/bus.py", line 183, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/python2.6/site-packages/dbus/bus.py", line 281, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/python2.6/site-packages/dbus/connection.py", line 630, in call_blocking
    message, timeout)
DBusException: org.freedesktop.DBus.Error.TimedOut: Activation of com.redhat.SubscriptionManager timed out

Comment 5 Chris Snyder 2016-11-21 19:22:47 UTC
Adding a PR for the upstream fix.

Comment 7 Shwetha Kallesh 2016-11-28 08:51:56 UTC
Reproducer:

[root@ibm-z10-78 ~]# /usr/libexec/rhsmd --help
[root@ibm-z10-78 ~]# python -i /usr/libexec/rhsmd
Error in sys.excepthook:
Traceback (most recent call last):
  File "/usr/libexec/rhsmd", line 33, in excepthook_base
    sys.exit(0)
SystemExit: 0

Original exception was:
Traceback (most recent call last):
  File "/usr/libexec/rhsmd", line 41, in <module>
    import decorator
ImportError: No module named decorator
>>> 
[root@ibm-z10-78 ~]# rpm -q subscription-manager --requires | grep python
/usr/bin/python  
dbus-python  
python(abi) = 2.6
python-dateutil  
python-ethtool  
python-iniparse  
python-rhsm >= 1.18.1


Verification:

[root@ibm-z10-78 ~]# /usr/libexec/rhsmd --helpUsage: rhsmd [OPTIONS]

Options:
  -h, --help            show this help message and exit
  -d, --debug           Display debug messages
  -k, --keep-alive      Stay running (don't shut down after the first dbus
                        call)
  -s, --syslog          Run standalone and log result to syslog
  -f FORCE_SIGNAL, --force-signal=FORCE_SIGNAL
                        Force firing of a signal (valid, expired, warning,
                        partial, classic or registration_required)
  -i, --immediate       Fire forced signal immediately (requires --force-
                        signal)
[root@ibm-z10-78 ~]# rpm -q subscription-manager --requires | grep python/usr/bin/python  
dbus-python  
python(abi) = 2.6
python-dateutil  
python-decorator  
python-ethtool  
python-iniparse  
python-rhsm >= 1.18.1


[root@ibm-z10-78 ~]# rpm -q --whatprovides /usr/libexec/rhsmd
subscription-manager-1.18.5-1.el6.s390x

Comment 9 errata-xmlrpc 2017-03-21 10:57:26 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHSA-2017-0698.html


Note You need to log in before you can comment on or make changes to this bug.