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Description of problem: On a VM with OS and with ovirt-guest-agent and qemu-guest-agent installed and running: [root@localhost ~]# service qemu-guest-agent status Redirecting to /bin/systemctl status qemu-guest-agent.service ● qemu-guest-agent.service - QEMU Guest Agent Loaded: loaded (/usr/lib/systemd/system/qemu-guest-agent.service; enabled; vendor preset: enabled) Active: active (running) since Sat 2016-12-03 10:24:43 IST; 2h 24min ago Main PID: 493 (qemu-ga) CGroup: /system.slice/qemu-guest-agent.service └─493 /usr/bin/qemu-ga --method=virtio-serial --path=/dev/virtio-ports/org.qemu.guest_agent.0 --blacklist=guest-file-open guest-file-close guest-file-read guest-file-write guest-file-seek guest-file-f... Dec 03 10:24:43 localhost.localdomain systemd[1]: Started QEMU Guest Agent. Dec 03 10:24:43 localhost.localdomain systemd[1]: Starting QEMU Guest Agent... [root@localhost ~]# service rhevm-guest-agent status Redirecting to /bin/systemctl status rhevm-guest-agent.service ● rhevm-guest-agent.service Loaded: not-found (Reason: No such file or directory) Active: inactive (dead) [root@localhost ~]# service ovirt-guest-agent status Redirecting to /bin/systemctl status ovirt-guest-agent.service ● ovirt-guest-agent.service - oVirt Guest Agent Loaded: loaded (/usr/lib/systemd/system/ovirt-guest-agent.service; enabled; vendor preset: disabled) Active: active (running) since Sat 2016-12-03 10:24:44 IST; 2h 24min ago Process: 545 ExecStartPre=/bin/chown ovirtagent:ovirtagent /run/ovirt-guest-agent.pid (code=exited, status=0/SUCCESS) Process: 540 ExecStartPre=/bin/touch /run/ovirt-guest-agent.pid (code=exited, status=0/SUCCESS) Process: 495 ExecStartPre=/sbin/modprobe virtio_console (code=exited, status=0/SUCCESS) Main PID: 549 (python) CGroup: /system.slice/ovirt-guest-agent.service └─549 /usr/bin/python /usr/share/ovirt-guest-agent/ovirt-guest-agent.py When trying to create a live snapshot with memory, the message "Could not detect Guest Agent on the VM. Note that without a Guest Agent the data on the created snapshot may be inconsistent." appears. Version-Release number of selected component (if applicable): ovirt-engine-4.1.0-0.0.master.20161126211319.gitae69c34.el7.centos.noarch How reproducible: 100% Steps to Reproduce: 1. Create live snapshot 2. 3. Actual results: In the dialog window, a message appears Expected results: Additional info: - In 4.0.z the message isn't there - no logs needed
Raz, we need the logs please (engine and VDSM).
Created attachment 1227903 [details] engine and vdsm logs Logs attached
This bug report has Keywords: Regression or TestBlocker. Since no regressions or test blockers are allowed between releases, it is also being identified as a blocker for this release. Please resolve ASAP.
Moving to virt.
It seems that you have the RHV and oVirt env mixed up. The guest seems to have the "rhevm-guest-agent" while the engine looks like ovirt. Engine tries to look for the guest agent by name defined in vdc_options as AgentAppName which for ovirt is set as ovirt-guest-agent-common,ovirt-guest-agent. You can fix it by one of this things: - Add this guest to RHV - Install oVirt GA instead of RHV one to this machine guest
anyway, closing as not a bug for now. Please feel free to reopen if it happens also with correct combination of GA and engine.
Thanks for clarifying this Tomas. After tested this on RHV instead of oVirt with the same VM, this seems to behave as expected
Just a note here, we fixed this in RHV-M 4.1.4 with bug #1464339