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Description of problem:
Rule... Specifying subscription-manager proxy options on the command line takes precedence over proxy configurations within the rhsm.conf file, which in turn take precedence over proxy environment variables.
If this rule is true, then there is a logic error within subscription-manger when executing the Case 3 below...
Case 1: specify proxy configurations in the rhsm.conf file only....
Case 2: specify proxy values on the command line only....
Case 3: specify proxy values on the command *and* the rhsm.conf file. The command line values should trump the rhsm.conf file values yielding the same response as case 2, but this is not what happens....
Version-Release number of selected component (if applicable):
[root@jsefler-rhel6 ~]# rpm -q subscription-manager python-rhsm
subscription-manager-1.18.6-1.el6.x86_64
python-rhsm-1.18.6-1.el6.x86_64
How reproducible:
Steps to Reproduce:
Case 1: specify proxy configurations in the rhsm.conf file only....
[root@jsefler-rhel6 ~]# subscription-manager config --server.proxy_hostname="invalid" --server.proxy_port="123" --server.proxy_user="red" --server.proxy_password="hat"
[root@jsefler-rhel6 ~]# subscription-manager register --username=joe --password=blo
Registering to: subscription.rhsm.redhat.com:443/subscription
Network error, unable to connect to server. Please see /var/log/rhsm/rhsm.log for more information.
[root@jsefler-rhel6 ~]# echo $?
70
Case 2: specify proxy values on the command line only....
[root@jsefler-rhel6 ~]# subscription-manager config --server.proxy_hostname="" --server.proxy_port="" --server.proxy_user="" --server.proxy_password=""
[root@jsefler-rhel6 ~]# subscription-manager register --username=joe --password=blo --proxy=invalid:123 --proxyuser=red --proxypassword=hat
Proxy connection failed, please check your settings.
[root@jsefler-rhel6 ~]# echo $?
69
Case 3: specify proxy values on the command *and* the rhsm.conf file. The command line values should trump the rhsm.conf file values yielding the same response as case 2, but this is not what happens....
[root@jsefler-rhel6 ~]# subscription-manager config --server.proxy_hostname="invalid" --server.proxy_port="123" --server.proxy_user="red" --server.proxy_password="hat"
[root@jsefler-rhel6 ~]# subscription-manager register --username=joe --password=blo --proxy=invalid:123 --proxyuser=red --proxypassword=hat
Unable to reach the server at subscription.rhsm.redhat.com:443/subscription
[root@jsefler-rhel6 ~]# echo $?
69
Actual results:
Unable to reach the server at subscription.rhsm.redhat.com:443/subscription
Expected results:
Proxy connection failed, please check your settings.
Expected the response for case 3 to be equivalent to case 2. The fact that there are three different responses for the three cases indicates to me that when specifying proxy options on the command line does not truly trump the configurations set in rhsm.conf.
Additional info:
Case 1:
[root@jsefler-rhel6 ~]# tail -f /var/log/rhsm/rhsm.log
2016-12-09 17:08:11,613 [DEBUG] subscription-manager:5648:MainThread @https.py:59 - Using m2crypto wrappers to provide httplib and ssl
2016-12-09 17:08:11,824 [DEBUG] subscription-manager:5648:MainThread @ga_loader.py:89 - ga_loader GaImporterGtk2
2016-12-09 17:08:11,830 [DEBUG] subscription-manager:5648:MainThread @plugins.py:569 - loaded plugin modules: [<module 'container_content' from '/usr/share/rhsm-plugins/container_content.pyc'>]
2016-12-09 17:08:11,830 [DEBUG] subscription-manager:5648:MainThread @plugins.py:570 - loaded plugins: {'container_content.ContainerContentPlugin': <container_content.ContainerContentPlugin object at 0x2b8b2d0>}
2016-12-09 17:08:11,830 [DEBUG] subscription-manager:5648:MainThread @identity.py:131 - Loading consumer info from identity certificates.
2016-12-09 17:08:11,830 [DEBUG] subscription-manager:5648:MainThread @identity.py:146 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem'
2016-12-09 17:08:11,872 [INFO] subscription-manager:5648:MainThread @managercli.py:389 - Client Versions: {'python-rhsm': '1.18.6-1.el6', 'subscription-manager': '1.18.6-1.el6'}
2016-12-09 17:08:11,873 [INFO] subscription-manager:5648:MainThread @connection.py:758 - Connection built: http_proxy=invalid:123 host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False
2016-12-09 17:08:11,874 [INFO] subscription-manager:5648:MainThread @connection.py:758 - Connection built: http_proxy=invalid:123 host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=none
2016-12-09 17:08:11,874 [INFO] subscription-manager:5648:MainThread @managercli.py:389 - Client Versions: {'python-rhsm': '1.18.6-1.el6', 'subscription-manager': '1.18.6-1.el6'}
2016-12-09 17:08:11,891 [INFO] subscription-manager:5648:MainThread @managercli.py:364 - Consumer Identity name=None uuid=None
2016-12-09 17:08:11,934 [INFO] subscription-manager:5648:MainThread @managercli.py:364 - Consumer Identity name=None uuid=None
2016-12-09 17:08:11,935 [INFO] subscription-manager:5648:MainThread @connection.py:758 - Connection built: http_proxy=invalid:123 host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=basic username=joe
2016-12-09 17:08:11,951 [DEBUG] subscription-manager:5648:MainThread @hwprobe.py:580 - cpu info: {'cpu.cpu(s)': 2, 'cpu.core(s)_per_socket': 1, 'cpu.thread(s)_per_core': 1, 'cpu.topology_source': 'kernel /sys cpu sibling lists', 'cpu.cpu_socket(s)': 2}
2016-12-09 17:08:12,138 [DEBUG] subscription-manager:5648:MainThread @hwprobe.py:808 - Running 'virt-what'
2016-12-09 17:08:12,164 [DEBUG] subscription-manager:5648:MainThread @hwprobe.py:812 - virt-what stdout: kvm
2016-12-09 17:08:12,165 [DEBUG] subscription-manager:5648:MainThread @hwprobe.py:813 - virt-what stderr:
2016-12-09 17:08:12,175 [INFO] subscription-manager:5648:MainThread @hwprobe.py:918 - collected virt facts: virt.is_guest=True, virt.host_type=kvm, virt.uuid=B5CB83CC-BED3-4577-A001-40D6307F3855
2016-12-09 17:08:12,178 [DEBUG] subscription-manager:5648:MainThread @connection.py:444 - Loaded CA certificates from /etc/rhsm/ca/: redhat-entitlement-authority.pem, shwetha-workstation.pem, jsefler-candlepin.pem, ncat_listener.pem, redhat-uep.pem, jsefler-candlepin6.pem, timeout_listener.pem
2016-12-09 17:08:12,178 [DEBUG] subscription-manager:5648:MainThread @connection.py:476 - Using proxy: invalid:123
2016-12-09 17:08:12,178 [DEBUG] subscription-manager:5648:MainThread @connection.py:490 - Making request: GET /subscription/users/joe/owners
2016-12-09 17:08:12,240 [ERROR] subscription-manager:5648:MainThread @managercli.py:177 - Error during registration: [Errno -2] Name or service not known
2016-12-09 17:08:12,240 [ERROR] subscription-manager:5648:MainThread @managercli.py:178 - [Errno -2] Name or service not known
Traceback (most recent call last):
File "/usr/lib/python2.6/site-packages/subscription_manager/managercli.py", line 1139, in _do_command
owner_key = self._determine_owner_key(admin_cp)
File "/usr/lib/python2.6/site-packages/subscription_manager/managercli.py", line 1286, in _determine_owner_key
owners = cp.getOwnerList(self.username)
File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 1054, in getOwnerList
return self.conn.request_get(method)
File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 623, in request_get
return self._request("GET", method)
File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 501, in _request
conn.request(request_type, handler, body=body, headers=headers)
File "/usr/lib64/python2.6/site-packages/rhsm/m2cryptohttp.py", line 179, in request
return self._connection.request(method, handler, *args, **kwargs)
File "/usr/lib64/python2.6/httplib.py", line 973, in request
self._send_request(method, url, body, headers)
File "/usr/lib64/python2.6/httplib.py", line 1010, in _send_request
self.endheaders()
File "/usr/lib64/python2.6/site-packages/rhsm/m2cryptohttp.py", line 114, in endheaders
httpslib.HTTPSConnection.endheaders(self)
File "/usr/lib64/python2.6/httplib.py", line 967, in endheaders
self._send_output()
File "/usr/lib64/python2.6/httplib.py", line 831, in _send_output
self.send(msg)
File "/usr/lib64/python2.6/httplib.py", line 790, in send
self.connect()
File "/usr/lib64/python2.6/site-packages/M2Crypto/httpslib.py", line 192, in connect
HTTPConnection.connect(self)
File "/usr/lib64/python2.6/httplib.py", line 771, in connect
self.timeout)
File "/usr/lib64/python2.6/socket.py", line 553, in create_connection
for res in getaddrinfo(host, port, 0, SOCK_STREAM):
gaierror: [Errno -2] Name or service not known
Case 2:
[root@jsefler-rhel6 ~]# tail -f /var/log/rhsm/rhsm.log
2016-12-09 17:09:17,741 [DEBUG] subscription-manager:5755:MainThread @https.py:59 - Using m2crypto wrappers to provide httplib and ssl
2016-12-09 17:09:17,878 [DEBUG] subscription-manager:5755:MainThread @ga_loader.py:89 - ga_loader GaImporterGtk2
2016-12-09 17:09:17,883 [DEBUG] subscription-manager:5755:MainThread @plugins.py:569 - loaded plugin modules: [<module 'container_content' from '/usr/share/rhsm-plugins/container_content.pyc'>]
2016-12-09 17:09:17,883 [DEBUG] subscription-manager:5755:MainThread @plugins.py:570 - loaded plugins: {'container_content.ContainerContentPlugin': <container_content.ContainerContentPlugin object at 0x12df2d0>}
2016-12-09 17:09:17,883 [DEBUG] subscription-manager:5755:MainThread @identity.py:131 - Loading consumer info from identity certificates.
2016-12-09 17:09:17,884 [DEBUG] subscription-manager:5755:MainThread @identity.py:146 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem'
2016-12-09 17:09:17,960 [INFO] subscription-manager:5755:MainThread @managercli.py:389 - Client Versions: {'python-rhsm': '1.18.6-1.el6', 'subscription-manager': '1.18.6-1.el6'}
2016-12-09 17:09:17,961 [INFO] subscription-manager:5755:MainThread @connection.py:758 - Connection built: http_proxy=invalid:123 host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False
2016-12-09 17:09:17,962 [INFO] subscription-manager:5755:MainThread @connection.py:758 - Connection built: http_proxy=invalid:123 host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=none
2016-12-09 17:09:18,024 [INFO] subscription-manager:5755:MainThread @managercli.py:325 - Attempted bad proxy: [Errno -2] Name or service not known
Case 3:
[root@jsefler-rhel6 ~]# tail -f /var/log/rhsm/rhsm.log
2016-12-09 17:10:38,252 [DEBUG] subscription-manager:5851:MainThread @https.py:59 - Using m2crypto wrappers to provide httplib and ssl
2016-12-09 17:10:38,394 [DEBUG] subscription-manager:5851:MainThread @ga_loader.py:89 - ga_loader GaImporterGtk2
2016-12-09 17:10:38,399 [DEBUG] subscription-manager:5851:MainThread @plugins.py:569 - loaded plugin modules: [<module 'container_content' from '/usr/share/rhsm-plugins/container_content.pyc'>]
2016-12-09 17:10:38,400 [DEBUG] subscription-manager:5851:MainThread @plugins.py:570 - loaded plugins: {'container_content.ContainerContentPlugin': <container_content.ContainerContentPlugin object at 0x22f3350>}
2016-12-09 17:10:38,400 [DEBUG] subscription-manager:5851:MainThread @identity.py:131 - Loading consumer info from identity certificates.
2016-12-09 17:10:38,400 [DEBUG] subscription-manager:5851:MainThread @identity.py:146 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem'
2016-12-09 17:10:38,441 [INFO] subscription-manager:5851:MainThread @managercli.py:389 - Client Versions: {'python-rhsm': '1.18.6-1.el6', 'subscription-manager': '1.18.6-1.el6'}
2016-12-09 17:10:38,442 [INFO] subscription-manager:5851:MainThread @connection.py:758 - Connection built: http_proxy=invalid:123 host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False
2016-12-09 17:10:38,442 [INFO] subscription-manager:5851:MainThread @connection.py:758 - Connection built: http_proxy=invalid:123 host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=none
2016-12-09 17:10:38,444 [DEBUG] subscription-manager:5851:MainThread @connection.py:444 - Loaded CA certificates from /etc/rhsm/ca/: redhat-entitlement-authority.pem, shwetha-workstation.pem, jsefler-candlepin.pem, ncat_listener.pem, redhat-uep.pem, jsefler-candlepin6.pem, timeout_listener.pem
2016-12-09 17:10:38,444 [DEBUG] subscription-manager:5851:MainThread @connection.py:476 - Using proxy: invalid:123
2016-12-09 17:10:38,444 [DEBUG] subscription-manager:5851:MainThread @connection.py:490 - Making request: GET /subscription/status/
2016-12-09 17:10:38,505 [ERROR] subscription-manager:5851:MainThread @utils.py:159 - [Errno -2] Name or service not known
Traceback (most recent call last):
File "/usr/lib/python2.6/site-packages/subscription_manager/utils.py", line 142, in is_valid_server_info
conn.ping()
File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 819, in ping
return self.conn.request_get("/status/")
File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 623, in request_get
return self._request("GET", method)
File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 501, in _request
conn.request(request_type, handler, body=body, headers=headers)
File "/usr/lib64/python2.6/site-packages/rhsm/m2cryptohttp.py", line 179, in request
return self._connection.request(method, handler, *args, **kwargs)
File "/usr/lib64/python2.6/httplib.py", line 973, in request
self._send_request(method, url, body, headers)
File "/usr/lib64/python2.6/httplib.py", line 1010, in _send_request
self.endheaders()
File "/usr/lib64/python2.6/site-packages/rhsm/m2cryptohttp.py", line 114, in endheaders
httpslib.HTTPSConnection.endheaders(self)
File "/usr/lib64/python2.6/httplib.py", line 967, in endheaders
self._send_output()
File "/usr/lib64/python2.6/httplib.py", line 831, in _send_output
self.send(msg)
File "/usr/lib64/python2.6/httplib.py", line 790, in send
self.connect()
File "/usr/lib64/python2.6/site-packages/M2Crypto/httpslib.py", line 192, in connect
HTTPConnection.connect(self)
File "/usr/lib64/python2.6/httplib.py", line 771, in connect
self.timeout)
File "/usr/lib64/python2.6/socket.py", line 553, in create_connection
for res in getaddrinfo(host, port, 0, SOCK_STREAM):
gaierror: [Errno -2] Name or service not known
Verifying Version...
[root@jsefler-rhel6 ~]# rpm -q subscription-manager
subscription-manager-1.18.7-1.el6.x86_64
[root@jsefler-rhel6 ~]# rpm -q subscription-manager --changelog | grep 1403387
- 1403387: Fix proxy conn test short-circuit (csnyder)
[root@jsefler-rhel6 ~]#
Re-testing the three cases from comment 0...
Case 1: specify proxy configurations in the rhsm.conf file only....
[root@jsefler-rhel6 ~]# subscription-manager config --server.proxy_hostname="invalid" --server.proxy_port="123" --server.proxy_user="red" --server.proxy_password="hat"
[root@jsefler-rhel6 ~]# subscription-manager register --username=joe --password=blo
Registering to: subscription.rhsm.redhat.com:443/subscription
Network error, unable to connect to server. Please see /var/log/rhsm/rhsm.log for more information.
[root@jsefler-rhel6 ~]# echo $?
70
Case 2: specify proxy values on the command line only....
[root@jsefler-rhel6 ~]# subscription-manager config --server.proxy_hostname="" --server.proxy_port="" --server.proxy_user="" --server.proxy_password=""
[root@jsefler-rhel6 ~]# subscription-manager register --username=joe --password=blo --proxy=invalid:123 --proxyuser=red --proxypassword=hat
Proxy connection failed, please check your settings.
[root@jsefler-rhel6 ~]# echo $?
69
Case 3: specify proxy values on the command *and* the rhsm.conf file. The command line values should trump the rhsm.conf file values yielding the same response as case 2. Let's verify....
[root@jsefler-rhel6 ~]# subscription-manager config --server.proxy_hostname="invalid" --server.proxy_port="123" --server.proxy_user="red" --server.proxy_password="hat"
[root@jsefler-rhel6 ~]# subscription-manager register --username=joe --password=blo --proxy=invalid:123 --proxyuser=red --proxypassword=hat
Proxy connection failed, please check your settings.
[root@jsefler-rhel6 ~]# echo $?
69
VERIFIED! Case 3 results are identical to Case 2 indicating that the specifying the proxy args on the command line do indeed trump the values set in the rhsm.conf.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://rhn.redhat.com/errata/RHSA-2017-0698.html
Description of problem: Rule... Specifying subscription-manager proxy options on the command line takes precedence over proxy configurations within the rhsm.conf file, which in turn take precedence over proxy environment variables. If this rule is true, then there is a logic error within subscription-manger when executing the Case 3 below... Case 1: specify proxy configurations in the rhsm.conf file only.... Case 2: specify proxy values on the command line only.... Case 3: specify proxy values on the command *and* the rhsm.conf file. The command line values should trump the rhsm.conf file values yielding the same response as case 2, but this is not what happens.... Version-Release number of selected component (if applicable): [root@jsefler-rhel6 ~]# rpm -q subscription-manager python-rhsm subscription-manager-1.18.6-1.el6.x86_64 python-rhsm-1.18.6-1.el6.x86_64 How reproducible: Steps to Reproduce: Case 1: specify proxy configurations in the rhsm.conf file only.... [root@jsefler-rhel6 ~]# subscription-manager config --server.proxy_hostname="invalid" --server.proxy_port="123" --server.proxy_user="red" --server.proxy_password="hat" [root@jsefler-rhel6 ~]# subscription-manager register --username=joe --password=blo Registering to: subscription.rhsm.redhat.com:443/subscription Network error, unable to connect to server. Please see /var/log/rhsm/rhsm.log for more information. [root@jsefler-rhel6 ~]# echo $? 70 Case 2: specify proxy values on the command line only.... [root@jsefler-rhel6 ~]# subscription-manager config --server.proxy_hostname="" --server.proxy_port="" --server.proxy_user="" --server.proxy_password="" [root@jsefler-rhel6 ~]# subscription-manager register --username=joe --password=blo --proxy=invalid:123 --proxyuser=red --proxypassword=hat Proxy connection failed, please check your settings. [root@jsefler-rhel6 ~]# echo $? 69 Case 3: specify proxy values on the command *and* the rhsm.conf file. The command line values should trump the rhsm.conf file values yielding the same response as case 2, but this is not what happens.... [root@jsefler-rhel6 ~]# subscription-manager config --server.proxy_hostname="invalid" --server.proxy_port="123" --server.proxy_user="red" --server.proxy_password="hat" [root@jsefler-rhel6 ~]# subscription-manager register --username=joe --password=blo --proxy=invalid:123 --proxyuser=red --proxypassword=hat Unable to reach the server at subscription.rhsm.redhat.com:443/subscription [root@jsefler-rhel6 ~]# echo $? 69 Actual results: Unable to reach the server at subscription.rhsm.redhat.com:443/subscription Expected results: Proxy connection failed, please check your settings. Expected the response for case 3 to be equivalent to case 2. The fact that there are three different responses for the three cases indicates to me that when specifying proxy options on the command line does not truly trump the configurations set in rhsm.conf. Additional info: Case 1: [root@jsefler-rhel6 ~]# tail -f /var/log/rhsm/rhsm.log 2016-12-09 17:08:11,613 [DEBUG] subscription-manager:5648:MainThread @https.py:59 - Using m2crypto wrappers to provide httplib and ssl 2016-12-09 17:08:11,824 [DEBUG] subscription-manager:5648:MainThread @ga_loader.py:89 - ga_loader GaImporterGtk2 2016-12-09 17:08:11,830 [DEBUG] subscription-manager:5648:MainThread @plugins.py:569 - loaded plugin modules: [<module 'container_content' from '/usr/share/rhsm-plugins/container_content.pyc'>] 2016-12-09 17:08:11,830 [DEBUG] subscription-manager:5648:MainThread @plugins.py:570 - loaded plugins: {'container_content.ContainerContentPlugin': <container_content.ContainerContentPlugin object at 0x2b8b2d0>} 2016-12-09 17:08:11,830 [DEBUG] subscription-manager:5648:MainThread @identity.py:131 - Loading consumer info from identity certificates. 2016-12-09 17:08:11,830 [DEBUG] subscription-manager:5648:MainThread @identity.py:146 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem' 2016-12-09 17:08:11,872 [INFO] subscription-manager:5648:MainThread @managercli.py:389 - Client Versions: {'python-rhsm': '1.18.6-1.el6', 'subscription-manager': '1.18.6-1.el6'} 2016-12-09 17:08:11,873 [INFO] subscription-manager:5648:MainThread @connection.py:758 - Connection built: http_proxy=invalid:123 host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False 2016-12-09 17:08:11,874 [INFO] subscription-manager:5648:MainThread @connection.py:758 - Connection built: http_proxy=invalid:123 host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=none 2016-12-09 17:08:11,874 [INFO] subscription-manager:5648:MainThread @managercli.py:389 - Client Versions: {'python-rhsm': '1.18.6-1.el6', 'subscription-manager': '1.18.6-1.el6'} 2016-12-09 17:08:11,891 [INFO] subscription-manager:5648:MainThread @managercli.py:364 - Consumer Identity name=None uuid=None 2016-12-09 17:08:11,934 [INFO] subscription-manager:5648:MainThread @managercli.py:364 - Consumer Identity name=None uuid=None 2016-12-09 17:08:11,935 [INFO] subscription-manager:5648:MainThread @connection.py:758 - Connection built: http_proxy=invalid:123 host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=basic username=joe 2016-12-09 17:08:11,951 [DEBUG] subscription-manager:5648:MainThread @hwprobe.py:580 - cpu info: {'cpu.cpu(s)': 2, 'cpu.core(s)_per_socket': 1, 'cpu.thread(s)_per_core': 1, 'cpu.topology_source': 'kernel /sys cpu sibling lists', 'cpu.cpu_socket(s)': 2} 2016-12-09 17:08:12,138 [DEBUG] subscription-manager:5648:MainThread @hwprobe.py:808 - Running 'virt-what' 2016-12-09 17:08:12,164 [DEBUG] subscription-manager:5648:MainThread @hwprobe.py:812 - virt-what stdout: kvm 2016-12-09 17:08:12,165 [DEBUG] subscription-manager:5648:MainThread @hwprobe.py:813 - virt-what stderr: 2016-12-09 17:08:12,175 [INFO] subscription-manager:5648:MainThread @hwprobe.py:918 - collected virt facts: virt.is_guest=True, virt.host_type=kvm, virt.uuid=B5CB83CC-BED3-4577-A001-40D6307F3855 2016-12-09 17:08:12,178 [DEBUG] subscription-manager:5648:MainThread @connection.py:444 - Loaded CA certificates from /etc/rhsm/ca/: redhat-entitlement-authority.pem, shwetha-workstation.pem, jsefler-candlepin.pem, ncat_listener.pem, redhat-uep.pem, jsefler-candlepin6.pem, timeout_listener.pem 2016-12-09 17:08:12,178 [DEBUG] subscription-manager:5648:MainThread @connection.py:476 - Using proxy: invalid:123 2016-12-09 17:08:12,178 [DEBUG] subscription-manager:5648:MainThread @connection.py:490 - Making request: GET /subscription/users/joe/owners 2016-12-09 17:08:12,240 [ERROR] subscription-manager:5648:MainThread @managercli.py:177 - Error during registration: [Errno -2] Name or service not known 2016-12-09 17:08:12,240 [ERROR] subscription-manager:5648:MainThread @managercli.py:178 - [Errno -2] Name or service not known Traceback (most recent call last): File "/usr/lib/python2.6/site-packages/subscription_manager/managercli.py", line 1139, in _do_command owner_key = self._determine_owner_key(admin_cp) File "/usr/lib/python2.6/site-packages/subscription_manager/managercli.py", line 1286, in _determine_owner_key owners = cp.getOwnerList(self.username) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 1054, in getOwnerList return self.conn.request_get(method) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 623, in request_get return self._request("GET", method) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 501, in _request conn.request(request_type, handler, body=body, headers=headers) File "/usr/lib64/python2.6/site-packages/rhsm/m2cryptohttp.py", line 179, in request return self._connection.request(method, handler, *args, **kwargs) File "/usr/lib64/python2.6/httplib.py", line 973, in request self._send_request(method, url, body, headers) File "/usr/lib64/python2.6/httplib.py", line 1010, in _send_request self.endheaders() File "/usr/lib64/python2.6/site-packages/rhsm/m2cryptohttp.py", line 114, in endheaders httpslib.HTTPSConnection.endheaders(self) File "/usr/lib64/python2.6/httplib.py", line 967, in endheaders self._send_output() File "/usr/lib64/python2.6/httplib.py", line 831, in _send_output self.send(msg) File "/usr/lib64/python2.6/httplib.py", line 790, in send self.connect() File "/usr/lib64/python2.6/site-packages/M2Crypto/httpslib.py", line 192, in connect HTTPConnection.connect(self) File "/usr/lib64/python2.6/httplib.py", line 771, in connect self.timeout) File "/usr/lib64/python2.6/socket.py", line 553, in create_connection for res in getaddrinfo(host, port, 0, SOCK_STREAM): gaierror: [Errno -2] Name or service not known Case 2: [root@jsefler-rhel6 ~]# tail -f /var/log/rhsm/rhsm.log 2016-12-09 17:09:17,741 [DEBUG] subscription-manager:5755:MainThread @https.py:59 - Using m2crypto wrappers to provide httplib and ssl 2016-12-09 17:09:17,878 [DEBUG] subscription-manager:5755:MainThread @ga_loader.py:89 - ga_loader GaImporterGtk2 2016-12-09 17:09:17,883 [DEBUG] subscription-manager:5755:MainThread @plugins.py:569 - loaded plugin modules: [<module 'container_content' from '/usr/share/rhsm-plugins/container_content.pyc'>] 2016-12-09 17:09:17,883 [DEBUG] subscription-manager:5755:MainThread @plugins.py:570 - loaded plugins: {'container_content.ContainerContentPlugin': <container_content.ContainerContentPlugin object at 0x12df2d0>} 2016-12-09 17:09:17,883 [DEBUG] subscription-manager:5755:MainThread @identity.py:131 - Loading consumer info from identity certificates. 2016-12-09 17:09:17,884 [DEBUG] subscription-manager:5755:MainThread @identity.py:146 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem' 2016-12-09 17:09:17,960 [INFO] subscription-manager:5755:MainThread @managercli.py:389 - Client Versions: {'python-rhsm': '1.18.6-1.el6', 'subscription-manager': '1.18.6-1.el6'} 2016-12-09 17:09:17,961 [INFO] subscription-manager:5755:MainThread @connection.py:758 - Connection built: http_proxy=invalid:123 host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False 2016-12-09 17:09:17,962 [INFO] subscription-manager:5755:MainThread @connection.py:758 - Connection built: http_proxy=invalid:123 host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=none 2016-12-09 17:09:18,024 [INFO] subscription-manager:5755:MainThread @managercli.py:325 - Attempted bad proxy: [Errno -2] Name or service not known Case 3: [root@jsefler-rhel6 ~]# tail -f /var/log/rhsm/rhsm.log 2016-12-09 17:10:38,252 [DEBUG] subscription-manager:5851:MainThread @https.py:59 - Using m2crypto wrappers to provide httplib and ssl 2016-12-09 17:10:38,394 [DEBUG] subscription-manager:5851:MainThread @ga_loader.py:89 - ga_loader GaImporterGtk2 2016-12-09 17:10:38,399 [DEBUG] subscription-manager:5851:MainThread @plugins.py:569 - loaded plugin modules: [<module 'container_content' from '/usr/share/rhsm-plugins/container_content.pyc'>] 2016-12-09 17:10:38,400 [DEBUG] subscription-manager:5851:MainThread @plugins.py:570 - loaded plugins: {'container_content.ContainerContentPlugin': <container_content.ContainerContentPlugin object at 0x22f3350>} 2016-12-09 17:10:38,400 [DEBUG] subscription-manager:5851:MainThread @identity.py:131 - Loading consumer info from identity certificates. 2016-12-09 17:10:38,400 [DEBUG] subscription-manager:5851:MainThread @identity.py:146 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem' 2016-12-09 17:10:38,441 [INFO] subscription-manager:5851:MainThread @managercli.py:389 - Client Versions: {'python-rhsm': '1.18.6-1.el6', 'subscription-manager': '1.18.6-1.el6'} 2016-12-09 17:10:38,442 [INFO] subscription-manager:5851:MainThread @connection.py:758 - Connection built: http_proxy=invalid:123 host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False 2016-12-09 17:10:38,442 [INFO] subscription-manager:5851:MainThread @connection.py:758 - Connection built: http_proxy=invalid:123 host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=none 2016-12-09 17:10:38,444 [DEBUG] subscription-manager:5851:MainThread @connection.py:444 - Loaded CA certificates from /etc/rhsm/ca/: redhat-entitlement-authority.pem, shwetha-workstation.pem, jsefler-candlepin.pem, ncat_listener.pem, redhat-uep.pem, jsefler-candlepin6.pem, timeout_listener.pem 2016-12-09 17:10:38,444 [DEBUG] subscription-manager:5851:MainThread @connection.py:476 - Using proxy: invalid:123 2016-12-09 17:10:38,444 [DEBUG] subscription-manager:5851:MainThread @connection.py:490 - Making request: GET /subscription/status/ 2016-12-09 17:10:38,505 [ERROR] subscription-manager:5851:MainThread @utils.py:159 - [Errno -2] Name or service not known Traceback (most recent call last): File "/usr/lib/python2.6/site-packages/subscription_manager/utils.py", line 142, in is_valid_server_info conn.ping() File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 819, in ping return self.conn.request_get("/status/") File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 623, in request_get return self._request("GET", method) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 501, in _request conn.request(request_type, handler, body=body, headers=headers) File "/usr/lib64/python2.6/site-packages/rhsm/m2cryptohttp.py", line 179, in request return self._connection.request(method, handler, *args, **kwargs) File "/usr/lib64/python2.6/httplib.py", line 973, in request self._send_request(method, url, body, headers) File "/usr/lib64/python2.6/httplib.py", line 1010, in _send_request self.endheaders() File "/usr/lib64/python2.6/site-packages/rhsm/m2cryptohttp.py", line 114, in endheaders httpslib.HTTPSConnection.endheaders(self) File "/usr/lib64/python2.6/httplib.py", line 967, in endheaders self._send_output() File "/usr/lib64/python2.6/httplib.py", line 831, in _send_output self.send(msg) File "/usr/lib64/python2.6/httplib.py", line 790, in send self.connect() File "/usr/lib64/python2.6/site-packages/M2Crypto/httpslib.py", line 192, in connect HTTPConnection.connect(self) File "/usr/lib64/python2.6/httplib.py", line 771, in connect self.timeout) File "/usr/lib64/python2.6/socket.py", line 553, in create_connection for res in getaddrinfo(host, port, 0, SOCK_STREAM): gaierror: [Errno -2] Name or service not known