Bug 1403604 - Retire Service screens returns to Request page rather than staying on the My Services page
Summary: Retire Service screens returns to Request page rather than staying on the My...
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: UI - OPS
Version: 5.6.0
Hardware: x86_64
OS: Linux
high
high
Target Milestone: GA
: 5.8.0
Assignee: lgalis
QA Contact: Shveta
URL:
Whiteboard:
Depends On:
Blocks: 1410927 1410928
TreeView+ depends on / blocked
 
Reported: 2016-12-11 20:29 UTC by Thomas Hennessy
Modified: 2020-01-17 16:19 UTC (History)
13 users (show)

Fixed In Version: 5.8.0.0
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1410927 1410928 (view as bug list)
Environment:
Last Closed: 2017-06-12 16:48:12 UTC
Category: ---
Cloudforms Team: ---
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Thomas Hennessy 2016-12-11 20:29:08 UTC
Description of problem: Problem opened during Intuit migration


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
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Actual results:


Expected results:


Additional info:
What problem/issue/behavior are you having trouble with?  What do you expect to see?

Go to My Services --> select a service --> Retire this Service: it brings you back to the Requests page rather than staying on the My Services page. Ideally, we want to return to the My Services page which is what we had with version 3.2

Where are you experiencing the behavior?  What environment?

Production

When does the behavior occur? Frequently?  Repeatedly?   At certain times?

Repeatedly

What information can you provide around timeframes and urgency?

We would prefer to have this resolved before opening the environment back up to the customers Monday morning.

Comment 2 Thomas Hennessy 2016-12-11 20:57:03 UTC
problem identified by the customer as a customer local automation error so there is no product defect to address.  Closing at the request of the customer.

Comment 3 Thomas Hennessy 2016-12-11 21:48:51 UTC
Closed in Error so reopening.  the BZ that should be closed is 1403603

Comment 4 Thomas Hennessy 2016-12-11 22:00:16 UTC
Note to engineering: Please advise which diagnostic materials if any are needed for this case.

Comment 10 lgalis 2016-12-13 17:49:12 UTC
Josh, could you please get the logs from the customer - I need the logs to diagnose this issue as we could not reproduce it here.

Comment 15 Shveta 2017-04-12 23:43:38 UTC
Retire service lands on Myservice page in 5.8.0.10-beta1.20170411212748_e47d319


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