RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1404382 - Error pop up comes up on the first user login to KDE session
Summary: Error pop up comes up on the first user login to KDE session
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: kde-settings
Version: 7.3
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: rc
: ---
Assignee: Jan Grulich
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On:
Blocks: 1420851 1479818
TreeView+ depends on / blocked
 
Reported: 2016-12-13 17:16 UTC by Deepu K S
Modified: 2021-06-10 11:44 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-04-10 11:33:59 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
KDE session at user login (80.17 KB, image/png)
2016-12-13 17:24 UTC, Deepu K S
no flags Details
KDE in VNC session at user login (163.47 KB, image/png)
2016-12-13 17:25 UTC, Deepu K S
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2018:0717 0 None None None 2018-04-10 11:35:20 UTC

Description Deepu K S 2016-12-13 17:16:13 UTC
Description of problem:
An error pop-up window with below message is seen on the first time user logins to his KDE session.
"Unable to save bookmarks in /home/<new_user>/.local/share/user-places.xbel. Reported errror was: Insufficient permissions in target directory.. This error message will only be shown once. The cause of the error needs to be fixed as quickly as possible which is most likely a full hard drive."

Subsequent logins doesn't seem to exhibit this error.

Version-Release number of selected component (if applicable):
Red Hat Enterprise Linux 7.3
kdelibs-4.14.8-5.el7_2.x86_64
kde-settings-19-23.5.el7.noarch

How reproducible:
Always

Steps to Reproduce:
1. Set the system default for the Graphical environment to KDE
# cat /etc/sysconfig/desktop 
DESKTOP="KDE"
DISPLAYMANAGER="KDE"

2. Create a new user from a terminal.
# useradd newuser
# passwd newuser

3. Try login as this user from GDM login screen.


The same happens with fresh VNC session for this user(as expected).

1. Set the system default for the Graphical environment to KDE
# cat /etc/sysconfig/desktop 
DESKTOP="KDE"
DISPLAYMANAGER="KDE"

2. Create a new user from a terminal. eg: by ssh from another host.
# useradd newuser
# passwd newuser

Do not log into graphical console.

3. Start a VNC server for this user.
$ vncserver :1

4. Connect with a vncviewer to this vncserver. It should be the first time user login to GUI.

Actual results:
Two error window [Error - Plasma Desktop Shell] and [Error - Run Command Interface] pops up showing.
"Unable to save bookmarks in /home/<new_user>/.local/share/user-places.xbel. Reported errror was: Insufficient permissions in target directory.. This error message will only be shown once. The cause of the error needs to be fixed as quickly as possible which is most likely a full hard drive."

Expected results:
No pop up windows showing errors.

Additional info:
It appears that the error is shown because '~/.local/share/' is not present on system and KDE at startup is trying to modify user-places.xbel

Creating the folders at user-login seems to fix this.

Comment 1 Deepu K S 2016-12-13 17:24:36 UTC
Created attachment 1231287 [details]
KDE session at user login

Comment 2 Deepu K S 2016-12-13 17:25:22 UTC
Created attachment 1231288 [details]
KDE in VNC session at user login

Comment 5 Jan Grulich 2017-09-13 08:57:34 UTC
Fixed in kde-settings-19-23.7.el7.

Comment 11 errata-xmlrpc 2018-04-10 11:33:59 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2018:0717


Note You need to log in before you can comment on or make changes to this bug.