RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1411380 - Mouse cursor disappears as it enters Desktop#2 zone.
Summary: Mouse cursor disappears as it enters Desktop#2 zone.
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: spice-gtk
Version: 7.4
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Default Assignee for SPICE Bugs
QA Contact: SPICE QE bug list
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-01-09 15:21 UTC by Andrei Stepanov
Modified: 2018-04-10 08:51 UTC (History)
13 users (show)

Fixed In Version: spice-gtk-0.34-1.el7
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-04-10 08:50:15 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
remote-viewer log + export SPICE_DEBUG=1 (27.61 KB, text/plain)
2017-01-09 15:24 UTC, Andrei Stepanov 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2018:0672 0 None None None 2018-04-10 08:51:23 UTC

Description Andrei Stepanov 2017-01-09 15:21:10 UTC 
Mouse pointer disappears as in enters in desktop 2 zone.

spice-vdagent-0.14.0-12.el6.i686 (RHEL6.9 32)
virt-viewer-2.0-12.el7.x86_64 (RHEL7.3.z)
spice-server-0.12.4-20.el7_3.x86_64 (RHV4.1beta)

How reproducible: always

Steps to Reproduce:
1. Have VM with a RHEL6.9 32bit.
2. Edit the VM, in "Console" options set Monitors == 4.
3. Connect to the VM with remote-viewer in window mode.
4. Enable second display: in remote-viewer select: View -> Displays -> Display #2.
4. Close remote-viewer.
5. Connect to the VM.

Actual results: mouse disappears while entering in Display#2 zone.

This bug is reproducible only for guest RHEL6.9 32bit. Guest RHEL6.9 64bit works as expected.
Comment 1 Andrei Stepanov 2017-01-09 15:24:38 UTC 
Created attachment 1238802 [details]
remote-viewer log + export SPICE_DEBUG=1
Comment 2 Pavel Grunt 2017-01-09 15:41:56 UTC 
Do you see a "dot" shaped cursor with SPICE_DEBUG_CURSOR set ?

export SPICE_DEBUG_CURSOR=1
Comment 3 Andrei Stepanov 2017-01-09 15:48:51 UTC 
Yes, I can see huge dot as mouse enters Desktop#2.
As mouse enters Desktop#1 pointer doesn't change.
Comment 5 Pavel Grunt 2017-01-11 15:58:42 UTC 
when running with --debug --spice-debug :

(remote-viewer:7871): virt-viewer-DEBUG: creating spice display (#:0)
(remote-viewer:7871): virt-viewer-DEBUG: Insert display 0 0x1070360
(remote-viewer:7871): GSpice-DEBUG: spice-channel.c:2614 cursor-4:0: Open coroutine starting 0x1d73040
(remote-viewer:7871): GSpice-DEBUG: spice-channel.c:2455 cursor-4:0: Started background coroutine 0x1d726a0
(remote-viewer:7871): GSpice-DEBUG: spice-session.c:2192 cursor-4:0: Using TLS, port 5901
(remote-viewer:7871): GSpice-DEBUG: spice-channel.c:1244 cursor-4:0: channel up, state 3
(remote-viewer:7871): GSpice-DEBUG: channel-cursor.c:308 cursor-4:0: set_cursor: flags 0, size 2304
(remote-viewer:7871): GSpice-DEBUG: channel-cursor.c:315 cursor-4:0: set_cursor: type alpha(0), 0, 24x24
(remote-viewer:7871): GSpice-DEBUG: channel-display.c:1739 display-2:0: received new monitors config from guest: n: 2/4
(remote-viewer:7871): GSpice-DEBUG: channel-display.c:1759 display-2:0: monitor id: 0, surface id: 0, +0+0-1024x768
(remote-viewer:7871): GSpice-DEBUG: channel-display.c:1759 display-2:0: monitor id: 1, surface id: 0, +1024+0-1024x744
(remote-viewer:7871): GSpice-DEBUG: spice-widget.c:2365 mouse mode 2
(remote-viewer:7871): GSpice-DEBUG: channel-display.c:490 display-2:0: get primary 0x7f7d447cc010
(remote-viewer:7871): virt-viewer-DEBUG: creating spice display (#:1)

There is cursor set before the other display is created. It may suggest that the cursor is visible only for the first display but not for the other.
Comment 6 Andrei Stepanov 2017-01-12 16:22:53 UTC 
This bugs depends on:
# chkconfig ovirt-guest-agent off/on

chkconfig ovirt-guest-agent on - the bug is not reproducible
chkconfig ovirt-guest-agent off - the bug is reproducible
Comment 7 Pavel Grunt 2017-01-13 13:53:26 UTC 
Patch was posted upstream for review:
https://lists.freedesktop.org/archives/spice-devel/2017-January/034972.html
Comment 8 Jonathon Jongsma 2017-04-25 16:41:28 UTC 
I just noticed that this patch did not ever go upstream after discussion with Marc-Andre. Pavel are you working on a different approach here?
Comment 9 Pavel Grunt 2017-04-25 17:21:30 UTC 
I am, wip on a more robust solution as discussed in the mailing list:
https://github.com/xerus/spice-gtk/tree/cursor_gtk
Comment 10 Jonathon Jongsma 2017-05-01 20:16:16 UTC 
Shall we change this back to ASSIGNED then, or would you rather keep it as POST?
Comment 11 Pavel Grunt 2017-05-12 15:19:01 UTC 
Posted another version: https://lists.freedesktop.org/archives/spice-devel/2017-May/037543.html
Comment 12 Victor Toso 2017-05-30 12:36:39 UTC 
c3ee2cd0b32d286ca14678e9d6e12372 widget: Return early on cursor set without shape
e691954be45908702f227bc1c6f22697 widget: Set cursor during construction
c2a9c5dcccd40a35f6cf5c3af8087beb Deprecate "cursor-set" signal
d24db22d3c41684d51ea9c80bc47f83d cursor: Add cursor shape property
Comment 13 Victor Toso 2017-05-30 12:49:41 UTC 
Only first cursor is missing for extra displays. Any new cursor shape will make it show again.
Moving to 7.5, keeping it on POST
Comment 14 Victor Toso 2017-11-15 11:13:57 UTC 
All bits from comment #12 are present after spice-gtk rebase.
Comment 19 errata-xmlrpc 2018-04-10 08:50:15 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2018:0672
Note You need to log in before you can comment on or make changes to this bug.